Washington, DC Job Details Contract 17 hours ago Qualifications Cloud infrastructure GPO Enterprise software Windows Cloud service support Desktop (troubleshooting support) macOS administration macOS Microsoft 365 support Active Directory management Full Job Description 5+ years of experience in desktop engineering or endpoint administration Experience designing and operating enterprise endpoint management solutions Advanced knowledge of Windows 10/11 enterprise environments
OUR GOAL
Treat our consultants and clients the way we would like others to treat us! Interested in joining our team? Check out the opportunity below and apply today! Client in Washington, DC has a contract-to-hire opportunity for a Level 3 Desktop Engineer - Endpoint Engineering & Automation . The Workplace Technology team provides high-quality technical guidance and support for workstation systems across the business. The team focuses on enabling staff productivity through reliable, secure, and well-managed endpoint technology. Position Summary We are seeking a Level 3 Desktop Engineer to support a multiplatform enterprise environment. This role focuses on endpoint engineering, automation, and lifecycle management across Windows and macOS devices. The position leverages enterprise endpoint management platforms (including Ivanti Neurons) and emphasizes building durable solutions that improve efficiency and enable Level 2 support teams. Key Responsibilities Design and maintain endpoint management policies for Windows and macOS, ensuring secure and consistent configurations Act as a senior technical resource for endpoint management platforms (including Ivanti Neurons), partnering with internal teams and vendors Build and maintain automation using endpoint platforms and scripting (e.g., workflows, bots, sensors, PowerShell, Bash) Manage application packaging and automated software deployment processes Provide advanced troubleshooting and root-cause analysis for issues escalated from Level 1 and Level 2 teams Create solutions, documentation, and automation that enable Level 2 Desktop Engineers to resolve issues independently Collaborate with Information Security, Infrastructure, and Help Desk teams on endpoint strategy and initiatives Maintain technical documentation, SOPs, and knowledge base content Support hardware and software lifecycle planning, refresh, and modernization efforts Qualifications 5+ years of experience in desktop engineering or endpoint administration in a mid-to-large enterprise Bachelor's degree in Information Technology or related field, or equivalent professional experience Strong experience designing and operating enterprise endpoint management solutions Advanced knowledge of Windows 10/11 enterprise environments (e.g., Group Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and management Proficiency in scripting and automation (e.g., PowerShell, Bash) Experience supporting Microsoft 365, Active Directory, and hybrid/cloud environments Preferred Qualifications Experience with Ivanti Endpoint Manager and/or Ivanti Neurons Experience supporting Windows and macOS environments at scale Experience with Jamf or other macOS management platforms Familiarity with endpoint security, EDR, or vulnerability management tools Ability to lead technical initiatives and mentor junior engineers
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1059344 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles! Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #gdr4900
