BA/BS in Computer Science, Information Technology, Business Administration, or a related field or 4 years of additional experience in lieu of degree. 8+ years of professional experience 5+ years relevant Voice and Video Engineer experience. Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems. Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols. In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions 8570 IASAE certification. Nice to Have Skills & Experience Master's degree in Computer Science, Telecommunications, or a related field. Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems. Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point. Job Description Insight Global is seeking a TS Video and Voice engineer to support a federal client in Doral, FL. Responsibilities include but are not limited to: Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication. Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure. Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment. Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements, and develops architectural diagrams and technical specifications. Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration. Monitors system performance, analyzes usage, implements security measures, and provides expert technical support. Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.
Compensation:
$80/hr to $85/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
