Network Operations Technician
Job
Robert Half
North Attleborough, MA (In Person)
Full-Time
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Job Description
This role is a 3rd shift role
- Onsite
- 11PM
- 7AMThe IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)Essential Generic Job Functions (List in order of importance):
- Identifies, analyzes, and solves technical problems to ensure optimal performance.
- Hands on within the data center doing cabling and rack and stack
- Responds to customer problems and complaints.
- Assesses performance and makes recommendations for change based on company needs and goals.
- Designs monitoring tools to detect and report on system performance.
- Troubleshoots and provides support to users.
- Maintains necessary production journal and control log(s).
- Maintains operation records of machine utilization, PMs and/or equipment repairs.
- Preforms and verifies backup procedures for related solutions as per defined policies and procedures.
- Other duties and/or projects as assigned.
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