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Network Operations Analyst (Network Focused) Jobs in USA, MO, O Fallon | Rose International Job
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Rose International
Lake Saint Louis, MO (In Person)
Full-Time
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Job Description
- Only qualified Network Operations Analyst located near O'Fallon, Missouri area to be considered due to the position requiring onsite presence.
Required Education:
- Bachelor's degree or equivalent experience
Required Skills, Experience, & Abilities:
- Must have basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS
- Ability to function in 2 of the 5 expertise areas in the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas and is also a subject matter expert in 1 of the 5 expertise areas of the OCC.
- Firewall experience
- 1 year or relevant experience required
- Effective problem/troubleshooting skills
- Written and verbal communication skills
- Organization and interpersonal skills
Role:
Our client is seeking a Network Operations Analyst with experience monitoring networking environments to ensure a consistently high level of service at all times.Responsibilities:
- Provides routine technical support and maintenance for Company's operations environment with an emphasis on networking technologies
- Clarifies common customer problems and provides resolutions for simple system failures or degradations according to standard protocols
- Monitors and takes calls for problems, taking corrective actions to minimize customer impact
- Creates and updates internal tickets to document monitoring and recovery steps for the Company Operations Command Center
- Recommends areas for network enhancements and assists with implementing basic changes within the network environment
- Supports customer interactions to provide infrastructure related services, including incident, problem, change and capacity management, and reporting activities For Service Assurance
- Performs projects and contributes to procedures, to ensure operational readiness for OCC employees
Work Conditions:
- Some on-call responsibility and occasional off hours work required
- 12 Hour Shift work
- Work one weekend day per work week
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.