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Job Description
VTC Infrastructure Engineer (Cisco & VQ Systems) The DarkStar Group St. Louis, MO Job Details 18 hours ago Qualifications Cisco Unified Communications AV system installation DoD experience Audio systems Video conferencing software Cryptographic technology Voice over internet protocol (VoIP) configuration Telephone systems Network routing Network cable Intelligence community Technical Proficiency Video conferencing systems operation Full Job Description What Impact You'll Have We are seeking a highly secure, technically precise Onsite Senior
VTC & AV
Systems Engineer to join our team at our secure facility in Saint Louis, Mo. In this 100% onsite role, you will design, manage, and secure our mission-critical, high-availability Cisco Collaboration and Deployed Video Teleconferencing (DVTC) systems. You will serve as the subject matter expert for Cisco
TMS/CMM, VQ
Conference Manager, and an integrated hardware ecosystem featuring Extron, AMX, Planar, ClearOne, and BrightSign technologies. Additionally, you will utilize ManageEngine ServiceDesk Plus to manage ITIL incident tracking, room scheduling requests, and hardware asset lifecycles. Your expertise will ensure flawless, secure video operations and rapid technical resolution for executive-level, classified briefings. What You'll be
Owning Unified Infrastructure Management:
Oversee the provisioning, scheduling, and infrastructure administration of secure video endpoints using Cisco TMS, CMM, and VQ Conference Manager (VQ DMA).
VQ Automation & Migration:
Utilize VQ Conference Manager to streamline device automation, maintain directory services, and support the ongoing operational transition from legacy TMS infrastructure.
Classified Session Management:
Coordinate, schedule, and live-monitor multipoint, high-classification conferences, utilizing VQ tools and Cisco meeting bridges to ensure strict security compliance, policy controls, and optimal call quality.
Onsite Live Support:
Provide high-touch, face-to-face technical support for executive-level briefings, secure command centers, and tactical operations rooms.
Hardware & Encryption Integration:
Physically rack, stack, wire, and program Cisco codecs, camera tracking arrays and secure audio matrices.
Daily Security & Health Checks :
Conduct strict daily, onsite physical and digital "pre-flight" inspections of all secure boardrooms to verify cryptographic baselines, firmware, and system readiness.
Documentation & Compliance:
Maintain exact, classified configuration baselines, system drawings, and cryptographic asset logs according to federal and DISA/DoDIN security compliance frameworks.
What You Must Have Active TS/SCI Clearance, US Citizen Work Location :
100% Onsite at our secure campus (No remote/hybrid scheduling available).
Experience:
Minimum of 10 years of hands-on experience managing enterprise-grade Cisco Collaboration and VTC environments within a secure federal, DoD, or intelligence environment.
Deep understanding of physical audio-visual signal flow, secure VoIP architectures, firewall traversal protocols, and network routing (SIP, H.323, TLS).
Physical Capability :
Ability to lift up to 50 lbs, install hardware behind equipment racks, and manage physical workspace cabling within tight data closets.
Certifications :
Industry designations such as Cisco
CCNA/CCNP
Collaboration , AVIXA Certified Technology Specialist (CTS), or CompTIA Security+ (for IAT Level II compliance) are highly preferred What Would be Nice to Have BS or MS in relevant field (Computer Science, Computer Engineering)
