Automation Support Engineer

At Superior Industries, our Automation Support Engineers are part of a forward-thinking team that embraces bold ideas, takes ownership, and leads with a heart of service. The equipment we build helps shape the infrastructure the world depends on—and in this role, you'll play a key part in keeping it running at its best. Job Description Key responsibilities for an

Automation Support Engineer:

Troubleshoot & Support Diagnose and repair PLC programs and electrical systems—both remotely and in the field Provide expert guidance to field techs and third-party contractors Field & Program Optimization Recommend and implement electrical design improvements Update and properly archive control programs for future use Customer & Case Management Respond to service requests within 2 hours Manage support cases from issue logging to resolution—communicating clearly throughout Parts, Warranty & Quality Support Coordinate work orders, warranty claims, and part replacements Verify dealer work and initiate internal quality cases to ensure long-term fixes Collaboration & Communication Work cross-functionally with engineering, operations, sales, and service teams Ensure safety standards and strong internal customer service are always maintained Compensation The starting pay range for this position is $100,000 - $120,000. Final compensation will depend on various factors including: skills, experience, and location. Location Candidates must be based in the United States, with a preference for those who can work out of one of our Superior facilities. Please note that this position is not eligible for visa sponsorship. Employee Benefits Weekly paycheck Medical insurance - company covers 75% of premiums Dental and Vision Insurance Paid vacation Company paid life insurance 401K retirement account with 5% company match Qualifications A degree in Electrical Engineering (or related field) — or 5+ years of proven, hands-on experience in automation and controls Strong proficiency in PLC programming (Allen Bradley), drive systems (like ABB), and interpreting complex schematics Solid grasp of electrical, mechanical, and hydraulic systems , including key concepts like power, torque, and flow Experience diagnosing machine issues, optimizing performance, and integrating multi-system solutions Excellent communicator and problem-solver who thrives in a fast-paced, team-driven environment Willing and able to travel up to 10 weeks per year (80% internal / 20% external), supporting field teams when it matters most

Traits of Our Successful Employees Embrace Core Values:

Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity & Long-Term Relationships Attention to detail and safety Exhibit good communication skills when working with co-workers Willingness to help where necessary #SUP