Entry Level Network Support Specialist

Entry Level Network Support Specialist Req #685 Hamilton Township, NJ, USA Apply Share Job Description Posted Sunday, April 26, 2026 at 12:00

AM Essential Functions:

Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.

Troubleshooting hardware and software issues:

Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.

Cloud Computing:

Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups. Proficiency in navigating, deploying and triaging of Windows operating systems.

Active Directory/Windows Domain:

Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.

Network fundamentals:

Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.

Remote Support:

Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.

Cybersecurity Awareness:

Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilliance against social engineering.

Additional Responsibilities:

Performs other similar or related duties as required or assigned.

Job Qualifications :

General K nowledge, S kills, and A bilities (KSA's) required Strong troubleshooting skills with server, client and cloud environments Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange Willingness to learn specialized inhouse software

Physical Demands:

Physical, Mental and workplace Environment Conditions The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs. Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

Working Conditions:

Workplace Environment Conditions Normal Office Environment The noise level in this environment is usually mild to moderate

Education and Experience:

Technical School Diploma or College degree A+, Network +, MCP or related certification is desirable. 1-2 years of network support experience preferred Background in medical, clinical or diagnostic environment is a plus.

We Offer:

Medical, Dental & Vision Insurance Competitive Salary Short and Long Term Disability Life Insurance Dependent Care Flex Spending Account Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD) Legal Plan & Identity Theft Protection 401(k) Plan Paid Vacation & Holiday Business Casual Environment Credit Union Visit us at http://www.genesisglobalgrp.com Genesis Global Group is an equal opportunity employer. Job Details Pay Type Salary Scan this QR code and apply! Download Hamilton Township, NJ, USA