Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required / Onsite to NJ

Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required / Onsite to NJ Startekk Inc Kearny, NJ Job Details Contract 1 hour ago Qualifications Network topology design Performance tuning Implementing network security protocols Computer science Defect resolution root cause analysis Bachelor's degree in information technology Computer Science CCNP Cisco Unified Communications Telecommunications network performance monitoring High availability solutions design Defect analysis Improving system uptime or availability System performance optimization 11+ years Router implementation CCIE Information security compliance Technical solutions implementation

VLAN IVR

Bachelor's degree Mentoring Design engineering Network performance optimization Voice over internet protocol (VoIP) configuration Technical troubleshooting support Network security architecture design Capacity planning VPN management Full Job Description Company Description StarTekk's adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives. Job Description We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred. Key Responsibilities VoIP / Voice Engineering Design and architect enterprise VoIP and IP telephony solutions Lead implementation of SIP, RTP, and call control protocols Troubleshoot complex voice quality issues (latency, jitter, packet loss) Manage dial plans, call routing, and call flow design Network Engineering Architect and manage enterprise network infrastructure (routers, switches, firewalls) Implement advanced TCP/IP, VLANs, QoS, and VPN solutions Optimize networks for real-time voice traffic and high availability Lead network performance tuning and capacity planning Unified Communications / UCCE (Preferred) Support and integrate Cisco UCCE / Contact Center solutions Work with ICM, CVP, and CUCM environments Troubleshoot and optimize call center routing and IVR systems Leadership & Troubleshooting Lead complex troubleshooting and root cause analysis (RCA) Mentor junior engineers and provide technical guidance Collaborate with cross-functional teams on enterprise projects Security & Compliance Ensure secure voice and network architecture Implement best practices for compliance and data protection Qualifications Preferred Skills Bachelor's degree in Computer Science, Information Technology, Telecommunications , or related field Experience with Cisco UCCE (Unified Contact Center Enterprise) Knowledge of

ICM, CVP, CUCM

Experience with

Unified Communications and Cloud VoIP Certifications:

CCNP, CCIE, or equivalent Additional Information This is a 100% onsite role based in Atlantic City, NJ