Entry Level Call Center Researcher - Global Team

About Us Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms — but we're not your typical background check company. With our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do — and about each other. Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference — every single day. Job Description Global Researchers conduct an interesting variety of international background checks on behalf of our clients' applicants in over 245 countries throughout the world. These checks include, but are not limited to, employment, education, criminal record, credit, professional licensing, and directorship checks. It is an exciting position which affords the opportunity to interact with and gain knowledge about the world around us. We are seeking a representative who is willing and able to utilize their international education and experiences on a daily basis. It is preferred, but not required, that applicants fluently speak and read/translate for business purposes in a language besides English. Bilingual candidates are strongly desired, especially those with proficiency in French. However, those without language capabilities will be considered as well. This is a full-time, on-site position located in Warminster, PA . We are seeking candidates available for the 6:00 AM

• 2:00 PM, 7:00 AM
• 3:00 PM, or 8:00 AM
• 4:00PM shift.

This position pays $16.00/hr. Responsibilities Verification of background information for employment and applicant screening purposes. Research is completed via phone, mail, or email, and may involve contacting vendors and using vendor databases. Information to be verified on a daily basis may include but is not limited to: Education verifications Employment verifications References Court and/or police records/police clearances Credit checks Government databases Motor vehicle records Research support and follow up: Follow up on research requests with vendors so that requests are completed within the estimated turnaround time. Follow up with internal research and support departments for country-specific required documentation and questions regarding search procedures. Work with coordinator to ensure that client satisfaction with international services, turnaround time, and quality of results are at highest levels. Work with all research areas to ensure that efficient international research is being conducted. Assist in the establishment of procedures, work instructions, and implementation of international vendor searches. Uphold all corporate security policies and procedures. Ensure that daily activities support safeguarding of client and corporate data and resources. Required Skills Fluency in French or another language besides English preferred Excellent verbal, written, telephone and interpersonal communication skills Proficiency in Microsoft Office Detail-oriented with the ability to manage multiple tasks or projects Excellent prioritization, research and time management skills with the ability to work independently Ability to maintain confidential and time sensitive information Schedule flexibility to accommodate the needs of international vendors and clients Education The candidate we are seeking will have at minimum a high school diploma or equivalent. Benefits Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work. Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match Flexible spending accounts Voluntary insurance coverage plans (life, disability, etc.) Paid lunch breaks Paid time off Paid holidays Paid training program/ Internal employee development Overtime options available Casual dress code Flexible work schedules RushBus scheduled service from Septa Bus Route 22 and Regional Rail Employee referral bonus program Discounts through partnerships & neighborhood business programs Additional Information All candidates are subject to a drug test and a background screening. Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.