Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Broker Support Specialist

Job

Health Family Insurance

Remote

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/13/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
70
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Broker Support Specialist Health Family Insurance - 3.8 Hialeah, FL Job Details Full-time From $20 an hour 23 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Statistics Spanish Customer communication Microsoft Excel English Administrative experience High school diploma or GED Statistical analysis Productivity software Customer service problem-solving Full Job Description
GENERAL PURPOSE
The Broker Support Specialist plays a pivotal role in the organization as the day-to-day interface (both inbound and outbound) with contracted Health Insurance brokers in the field. The Specialist will adhere to company policies and CMS regulations to ensure compliant and timely delivery of the assigned project.
JOB DESCRIPTION
Inbound:
Working with various departments within the organization (e.g. Sales, Marketing, Licensing/Contracting, Accounting), the Broker Support Specialist will field and handle all support inquiries coming in from brokers.
Outbound:
The Broker Support Specialist is responsible for managing all broker relationships and ensuring all contracted brokers are equipped to sell products throughout the year. This can require continual outreach to all brokers to ensure they are truly engaged. Combined, the Broker Support Specialist provides an exceptional level of service to our brokers to support their needs and ensure they are ready to sell at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates updates and maintains Microsoft documents for reporting, electronic filing, and other purposes as needed. Organizes and prioritizes large volumes of information. Reviews emails and shares information with appropriate staff. Handles confidential and non-routine information and explains policies when necessary. Works independently and/or within a team on special nonrecurring and ongoing projects.
QUALIFICATIONS AND REQUIREMENTS
EDUCATION and/or
EXPERIENCE
A high school diploma is required; college education from an accredited institution of higher learning is preferred. 2 years of Customer Service experience 3 years of Administration experience
NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES
Strong analytical, problem solving, and statistical skills. Bilingual (English & Spanish) Ability to read and interpret documents Excellent oral and written communication skills. Proficient in MS Office to include advanced level Word, Excel, and PowerPoint skills. This position is hybrid, requiring at least 2 or 3 days in the office. We are located in Miami Lakes.
Job Type:
Full time
Work Location:
Hybrid Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Hialeah, FL 33016