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End User Computing (EUC) Engineer
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Qnity
Remote
Full-Time
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Job Description
End User Computing (EUC) Engineer 974 Centre Road, Wilmington, DE 19805 Hybrid work Are you looking to power the next leap in the exciting world of advanced electronics?
Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. AtQnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. We are seeking a highly skilled and motivatedEnd User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment, maintenance, and support of end-user devices, operating systems, and productivity tools, ensuring a seamless and secure user experience across the organization. The ideal candidate has strong expertise in bothhardware lifecycle management (laptops, desktops, peripherals) andsoftware deployment and support (OS, applications, endpoint management platforms). Key Responsibilities Endpoint Management& Deployment Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devices Manage device provisioning using tools such asMicrosoft Intune, SCCM, or Autopilot Automate application deployment, patching, and updates Hardware Lifecycle Management Implement strategies for procurement, configuration, deployment, and decommissioning of end-user devices Work with vendors for escalated support when required Maintain asset inventory and lifecycle tracking Application& OS Support Install, configure, and support enterprise applications including Microsoft 365 Troubleshoot OS-level and application issues Support software packaging and distribution Ensure compatibility and performance across devices Security& Compliance Enforce endpoint security standards Support vulnerability remediation efforts (e.g., CVEs, patch validation) Ensure devices meet corporate security and compliance policies User Support& Experience Provide Tier 2/3 escalation support for complex user issues Analyze trends and proactively improve user experience Develop user documentation and support processes Partner with Service Desk teams to improve resolution efficiency Automation& Continuous Improvement Develop scripts to automate administrative tasks Identify and implement process improvements Support migration initiatives Qualifications Bachelor's degree in IT, Computer Science, Computer Engineering, or equivalent experience 3+ years of experience in End User Computing or Desktop Engineering Strong experience with: Windows 10/11 administration and troubleshooting Endpoint management tools Microsoft 365 ecosystem Hands-on hardware troubleshooting and deployment experience Experience withPowerShell scripting for automation Solid understanding of: Active Directory / Azure AD (Entra ID) Group Policy Endpoint security best practices Other Qualifications Experience withAutopilot and modern device management Familiarity with Windows, macOS, and mobile device management (iOS/Android) Knowledge of virtualization or VDI (e.g. Windows365, Citrix) Experience supporting global environments and remote users ITIL framework familiarity Relevant certifications: Microsoft (MD-102, Endpoint Administrator Associate) CompTIA A+/Network+/Security+ Key Skills Strong troubleshooting and root cause analysis skills Ability to work across both hardware and software domains Excellent communication and documentation skills Customer-focused mindset with attention to detail Ability to manage multiple priorities in a fast-paced environment Typical Tools& Technologies Microsoft Intune / Endpoint Manager
Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. AtQnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. We are seeking a highly skilled and motivatedEnd User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment, maintenance, and support of end-user devices, operating systems, and productivity tools, ensuring a seamless and secure user experience across the organization. The ideal candidate has strong expertise in bothhardware lifecycle management (laptops, desktops, peripherals) andsoftware deployment and support (OS, applications, endpoint management platforms). Key Responsibilities Endpoint Management& Deployment Design, deploy, and maintain endpoint solutions for Windows, macOS, and mobile devices Manage device provisioning using tools such asMicrosoft Intune, SCCM, or Autopilot Automate application deployment, patching, and updates Hardware Lifecycle Management Implement strategies for procurement, configuration, deployment, and decommissioning of end-user devices Work with vendors for escalated support when required Maintain asset inventory and lifecycle tracking Application& OS Support Install, configure, and support enterprise applications including Microsoft 365 Troubleshoot OS-level and application issues Support software packaging and distribution Ensure compatibility and performance across devices Security& Compliance Enforce endpoint security standards Support vulnerability remediation efforts (e.g., CVEs, patch validation) Ensure devices meet corporate security and compliance policies User Support& Experience Provide Tier 2/3 escalation support for complex user issues Analyze trends and proactively improve user experience Develop user documentation and support processes Partner with Service Desk teams to improve resolution efficiency Automation& Continuous Improvement Develop scripts to automate administrative tasks Identify and implement process improvements Support migration initiatives Qualifications Bachelor's degree in IT, Computer Science, Computer Engineering, or equivalent experience 3+ years of experience in End User Computing or Desktop Engineering Strong experience with: Windows 10/11 administration and troubleshooting Endpoint management tools Microsoft 365 ecosystem Hands-on hardware troubleshooting and deployment experience Experience withPowerShell scripting for automation Solid understanding of: Active Directory / Azure AD (Entra ID) Group Policy Endpoint security best practices Other Qualifications Experience withAutopilot and modern device management Familiarity with Windows, macOS, and mobile device management (iOS/Android) Knowledge of virtualization or VDI (e.g. Windows365, Citrix) Experience supporting global environments and remote users ITIL framework familiarity Relevant certifications: Microsoft (MD-102, Endpoint Administrator Associate) CompTIA A+/Network+/Security+ Key Skills Strong troubleshooting and root cause analysis skills Ability to work across both hardware and software domains Excellent communication and documentation skills Customer-focused mindset with attention to detail Ability to manage multiple priorities in a fast-paced environment Typical Tools& Technologies Microsoft Intune / Endpoint Manager