Sr Automation Engineer - RPA

Job Description In this role, candidates can expect to lead the design, development, and delivery of enterprise-scale automation solutions using Automation Anywhere A360. The Sr. Automation Engineer will partner closely with business and technical stakeholders to analyze complex processes, architect end-to-end RPA and agentic automation (APA) solutions, and oversee the full automation lifecycle—from requirements and build through testing, deployment, UAT, and hypercare. This role is highly hands-on, involving advanced A360 development, Python and API integrations, and the application of best practices around security, scalability, and monitoring, while also providing technical leadership, mentoring, and continuous improvement within an enterprise RPA Center of Excellence. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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• Bachelor's degree in a technical or information management field or related technical experience required
• Minimum 8 years of working experience in IT, including enterprise application support/integration
• Minimum 5 years of hands-on process automation/RPA delivery experience (analysis, build, test, deploy, hypercare)
• Minimum 5 years of hands-on Automation Anywhere experience (A360) as a senior/lead developer within an enterprise RPA CoE
• Deep experience with Automation Anywhere A360 (Control Room, device pools/bot runners, queues, credentials/locker, packages, bot lifecycle, AARI as applicable)
• Experience designing and implementing agentic automation / Agent Process Automation (APA) patterns (e.g., human-in-the-loop, tool/function calling, prompt/version control, evaluation/monitoring, and safe-guardrails)
• Python/Pythonic skills: ability to write clean, testable Python (packages, virtual environments, logging, exception handling) and integrate Python and APIs into automation solutions
• Experience with Process Analysis, Design, Implementation and System Testing
• Strong technical experience in architecting and building end-to-end solutions
• Experience with Business and Technical requirements
• Strong understanding of XML and XSD structures
• Understanding and building custom APIs
• Experience leading projects end-to-end including UAT & hyper care
• Effective written and oral communication skills
• Solid Problem-Solving and Analytics skills to understand complex requirements, define advanced technical/functional solutions, troubleshoot issues, and identify fixes
• Demonstrated desire for continuous improvement and learning
• Ability to communicate effectively with a diverse set of clients and vendors across multiple disciplines
• Proficient in analyzing complex systems (applications/data structures) and their associated relationships.
• Current Automation Anywhere certifications (A360 Advanced/Master as applicable) and/or Control Room administration experience
• Hands-on experience in IQ Bot /Meta Bot / Task Bot
• Experience with GenAI/LLM integrations for automation (e.g., document understanding, classification/extraction, copilots/assistants) and operationalizing them responsibly
• Python ecosystem familiarity (requests, pandas, pytest) and CI/CD practices for automation code (source control, pipelines, code reviews)
• Technically Proficient in both Windows and Linux server operating systems
• Strong work experience in any of the following technologies: HTML/Java/Perl/JavaScript/SQL Server database/Web Services/APIs
• Familiarity with Data Modeling, Data Mining (using industry standard tools)
• Data visualization skills using PowerBI or other package
• Familiarity with process mapping/mining tools
• Pharmacy Benefits Management (PBM), Retail Pharmacy and/or Healthcare experience