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Telecommunications Network Engineer

Job

Hansen Talent Group

Columbia, SC (In Person)

Full-Time

Posted 1 week ago (Updated 15 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Telecommunications Network Engineer Hansen Talent Group Columbia, SC Job Details Full-time | Contract 1 day ago Qualifications Content creation for technical audiences Azure Avaya Call center experience Communications systems expertise (engineering specialty) Network infrastructure Cloud networking Software documentation GitHub ServiceNow Technical writing for network engineers

SD-WAN VPN

Full Job Description Hansen Talent Group is hiring a Telecommunications/VoIP Engineer to support enterprise call center platforms, telecommunications systems, and cloud-based contact center solutions within a large enterprise environment.

Location:

Partial Onsite - Tuesday through Thursday onsite required What You'll Do Design, develop, and support enterprise telecommunications and VoIP solutions Lead development of Avaya call center solutions including IVR, routing, VDNs, and vectors Conduct system evaluations, feasibility studies, and technology assessments Create technical documentation, workflow diagrams, and integration specifications Collaborate with business stakeholders to gather requirements and develop solutions Monitor telecommunications performance, capacity, and reliability Support cloud contact center platforms and enterprise telephony environments Develop recommendations for system upgrades, enhancements, and new technologies Ensure compliance with security, disaster recovery, and business continuity requirements Mentor junior team members and provide technical guidance What You'll Need Telecommunications, VoIP, or contact center engineering experience Experience with Avaya call center platforms and CCaaS solutions Knowledge of LAN, WAN, SD-WAN, VPN, and cloud networking technologies Experience with JavaScript, Python, or Node.js development Familiarity with GitHub, ServiceNow, and Azure environments Strong troubleshooting, analytical, and documentation skills Ability to lead technical discussions and work directly with stakeholders Bachelor's degree or equivalent experience #IND1