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Network Support Specialist

Job

Grapevine Colleyville Independent School District

Grapevine, TX (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/28/2026

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Job Description

Network Support Specialist Grapevine Colleyville Independent School District - 3.7 Grapevine, TX Job Details Full-time 22 hours ago Qualifications Telecommunications network troubleshooting Hardware maintenance Wireless network configuration Windows Network infrastructure Cisco routers/switches implementation Wireless communication system operation Desktop (troubleshooting support) macOS IP networking

Full Job Description Job Title:

Network Support Specialist Days:

233 days

Reports To:

Director of Network Operations Pay Grade:

Tech 3 Dept./

School:

Technology Services Date Revised:

05/13/2026

Primary Purpose:

Support the installation, maintenance, support, monitoring of the district LAN/WAN and other connected services as needed. Quali?

cations:

Minimum Education / Certi?

cation:

2 plus years of college or experience in a related ?eld preferred Special Knowledge /

Skills:

Knowledge of WAN/LAN-based TCP/IP. Knowledge of Cisco Meraki Wireless Networking and Protocols Knowledge of APC battery systems In-depth knowledge of Windows Operating Systems, Win10 and above, and Apple Operating Systems OS X and above. Experience supporting and troubleshooting Cisco Layer 2 Switch IOS's Experience with/understanding of Cisco Layer 3 Switches and Routers Experience con?guring network devices, APC Battery backup, and other devices as required/needed. Ability to work e?ectively with Technology and other District personnel. Perform all job functions with a high degree of accuracy. Ability to follow oral and written instructions and make sound, independent decisions when necessary.

Minimum Experience:

Two years working with WAN/LAN networks and troubleshooting and repairing network issues for Windows PCs, Chromebooks, Macs, Printers, Ipad's and other network-connected devices Ma j or Responsibilities, Duties, Expectations Manage projects, tasks, tickets, as assigned in a timely manner. Ensure that appropriate/correct communication protocols (e.g. TCP/IP etc.) and hardware connectivity topologies are correctly utilized across the WAN. Provide on-site installation, troubleshooting, and problem resolution of network hardware connectivity for campus administrative/instructional users. Provide on-site installation, troubleshooting, and problem resolution of APC battery backup systems. Provide on-site installation, troubleshooting, and problem resolution of network software connectivity for campus administrative/instructional users. Support District-wide wireless networks as needed. Maintain con?dentiality of and a ?duciary approach toward all departmental and district information, data, forms, etc. (i.e., normal/con?dential memos/correspondence within department/District, passwords, payroll/personnel information, student information, etc.) Work collaboratively with Network and Systems Engineers to ensure a team approach to District LAN and WAN systems. Perform other duties/assignments as assigned by supervisors. Take the initiative to develop needed professional skills appropriate to job assignments.