Technology Specialist

Technology Specialist South San Antonio Independent School District Central Office - San Antonio, Texas This job is also posted in South San Antonio Independent School District Job Details

Job ID:

5671666

Application Deadline:

Posted until filled

Posted:

Yesterday

Starting Date:

To Be Determined Job Description

Job Title:

Technology Specialist Reports to: Director of Technology Dept./

School:

Technology

Exemption Status/Test:

Nonexempt

Days:

226

Pay Grade:

T3 Primary Purpose The Technology Specialist supports the District's technology environment by administering endpoint systems, managing technology assets, supporting critical operational platforms, and assisting with cybersecurity practices. This role provides advanced technical support, ensures the reliability and security of district systems, and collaborates with Technology, Network and Systems Administration staff to maintain efficient and secure operations across all campuses and departments. Qualifications Education/Certification Associate's degree in Computer Information Systems, Computer Science, or related field preferred Relevant industry certifications (e.g., CompTIA, Microsoft, Google, JAMF, Apple, or similar) preferred Candidate must have satisfactory outcome of fingerprinting background check. Non-refundable fee (approximately $50.00) paid by the employee Experience Minimum of five (5) years of experience supporting technology systems in an enterprise or K-12 environment preferred Experience with endpoint management, device lifecycle management, system administration support, networking, VoIP preferred Special Knowledge/Skills Proficiency with Windows, macOS, ChromeOS, and mobile operating systems Experience with Mobile Device Management (MDM) and asset inventory systems Knowledge of identity and access management (e.g., Active Directory, Google Workspace) Working knowledge of VoIP systems and basic networking concepts (IP, wireless, VLANs) Understanding of cybersecurity principles, endpoint protection, and account security Ability to troubleshoot hardware, software, and system issues Strong organizational, communication, and customer service skills Major Responsibilities and Duties Administer and manage MDM systems and oversee full device lifecycle (procuring, deployment, configuration, updates, decommissioning) Maintain accurate technology asset inventory, including device tracking, assignments, and audit readiness Support cybersecurity efforts, including endpoint protection, access control, monitoring, incident awareness, and compliance with district security standards Assist with system configuration, user setup, and ongoing maintenance of district platforms Support cybersecurity efforts, including endpoint protection, access control, monitoring, and compliance with district security standards Assist with user account provisioning, access management, and troubleshooting of authentication/permission issues Provide Tier 2 technical support for hardware, software, and connectivity issues; escalate as needed Coordinate with vendors for cabling, system support, and equipment services; assist in scheduling and oversight of vendor activities Collaborate with Network Administrator, Systems Administrator and Technology Administrator to support operations, deployments, and initiatives Coordinate and support the implementation of technology projects, including tracking progress, communication, and task completion Maintain documentation, reporting, and compliance with district policies and procedures Assist with installation and configuration of basic network-connected equipment, such as switches, wireless access points, VoIP phones, and peripheral devices Research, evaluate, and support implementation of new technologies and systems to improve district operations Other duties as assigned Supervisory Responsibilities None

Working Conditions:

This position works in a school environment and may be required to travel throughout the District to support multiple campuses. Work may occur in offices, classrooms, outdoor areas, and equipment spaces with varying conditions, including exposure to heat or cold. Physical demands include lifting and carrying equipment (up to 25-45 pounds), frequent walking, and occasional bending, kneeling, climbing ladders, or working in confined spaces such as under desks or in wiring areas. May work prolonged or irregular hours

Tools/Equipment Used:

Standard office equipment, computers, peripherals, hand-held and electric tools, and other technology-related devices

Posture:

Prolonged sitting; frequent standing and walking; occasional bending, stooping, kneeling, and climbing ladders

Motion:

Repetitive hand motions including keyboarding and use of mouse; frequent reaching, handling equipment, and use of hand-held and electric tools

Lifting:

Occasional light to moderate lifting and carrying (up to 25-45 pounds)

Environment:

Work is performed in office, classroom, outdoor, and equipment environments with varying conditions, including exposure to heat or cold; may require travel between sites and occasional after-hours work

Mental Demands:

Work with frequent interruptions; manage multiple tasks; meet established deadlines; maintain emotional control under stress The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Position Type:

Full-Time

Salary:

$255.89 to $360.73 Per Day