Job Description
Support the design, deployment, and maintenance of reliable client network environments while rapidly growing your technical expertise through intensive hands-on training alongside a team of senior engineers.
Compensation:
$65,000/Year Location:
Sterling, VA (with monthly local travel) Schedule:
Monday - Friday, 9:30A - 6:30P Responsibilities:
Support & Operations:
Assist with the installation, configuration, and maintenance of switches, routers, firewalls, and wireless access points. Troubleshooting:
Perform foundational troubleshooting for connectivity, hardware, and performance issues across LAN, WAN, and VPN environments. Maintenance & High-Value Training:
Monitor network alerts, escalate complex issues, and perform routine system updates. You will receive deep-dive training to manage and configure servers, build machines, handle M365 environments, utilize AI tools, and support highly specialized machines and software in the healthcare industry. Security:
Assist in implementing security controls, including firewall rules, MFA, and secure remote access. Documentation & Team Collaboration:
Maintain accurate network diagrams and technical documentation while collaborating with senior staff. This is a high-visibility role working in close proximity to leadership, requiring a strong sense of accountability and professionalism. On-Site Client Relations:
Complete a monthly site visit to a large client in Tysons, VA. You will be on "standby" during their monthly meeting to ensure technology runs smoothly (basic A/V troubleshooting skills are a major plus here). On-Call Support:
After an initial onboarding and training period, serve in an emergency support role one (1) week per month. Includes a bonus and an increased pay rate when actively working a call. Requirements:
Experience:
2-3 years of professional experience in IT or networking roles. Technical Knowledge:
Foundational understanding of TCP/IP, DNS, DHCP, VLANs, and routing. Systems:
Familiarity with networking hardware and firewalls, with experience supporting Microsoft-based environments. A willingness and aptitude to learn complex, specialized systems is required. Communication & Professionalism:
Strong customer service-oriented and problem-solving mindset. Must have the ability to communicate technical details clearly to clients and internal teams, and maintain a high standard of professionalism in a dynamic environment. Preferred:
Relevant certifications (Net+, Security+, A+), previous experience in an MSP environment, and basic corporate A/V familiarity. Benefits:
Skill Development:
Direct mentorship from senior engineers and extensive, high-level training on servers, routing, MFA, AI, and complex medical software to fast-track your technical capabilities. Career Growth:
Hands-on experience with real-world client networks and a clear career path toward Senior Network Engineer roles. Full Health Benefits:
Medical, dental, vision, PTO, 401K, and fully paid technical training. Compensation / Pay
Rate (Up to): $65,000.00 - $65,000.00 Per Year
