Provider Contracting & Relations Coordinator

Provider Contracting & Relations Coordinator Employer Health Care Alliance Coop., Inc Fitchburg, WI Job Details $49,500 - $52,500 a year 7 hours ago Qualifications Microsoft Outlook Spreadsheets Full Job Description How You Will Contribute Provider Support & Relationship Coordination Serve as a point of contact for routine provider inquiries and support requests. Support positive provider relationships through timely communication, follow-up, and issue coordination. Communicate professionally with providers and internal stakeholders regarding contracting and provider relations matters. Escalate complex provider issues or contract questions to senior team members as appropriate. Support provider outreach and engagement activities as directed. Contract Administration & Operational Support Assist with preparation, routing, tracking, and maintenance of provider contracts, amendments, and related documentation. Support contract renewal and provider onboarding processes by coordinating documentation and tracking workflow progress. Maintain accurate provider records and contract files within internal systems and databases. Assist with updating provider information, templates, and departmental tracking tools. Support compliance with departmental procedures and documentation standards. Data Management & Reporting Support Maintain organized and accurate tracking of provider contracting activities and departmental workflows. Assist with spreadsheet updates, data entry, reporting, and basic analysis projects. Support data validation and audit activities related to provider contracts and network information. Utilize departmental systems and technology tools to support operational efficiency and accuracy. Claims & Issue Resolution Support Research routine provider questions related to claims, contract information, or reimbursement inquiries. Gather documentation and information needed to support issue investigation and resolution. Coordinate with internal departments to support timely resolution of provider concerns. Escalate issues involving complex contract interpretation or reimbursement analysis. Professional Development Develop foundational knowledge of provider contracting, managed care operations, reimbursement methodologies, and provider network administration. Participate in training and development opportunities to build knowledge of provider relations and healthcare operations. Continuously build proficiency in departmental systems, processes, and industry practices. Your Qualifications Bachelor's degree in Healthcare Administration, Business, Finance, Communications, or related field, or equivalent combination of education and experience. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Strong verbal and written communication skills. Demonstrated attention to detail and commitment to accuracy. Ability to learn new systems, processes, and technologies. Proficiency with Microsoft Office applications including Word, Excel, and Outlook. Ability to work collaboratively within a team-oriented environment. Ability to exercise professionalism and sound judgment in routine situations. Stand-Out From the Crowd Qualifications Internship, coursework, or prior experience in healthcare, insurance, customer service, business operations, or administrative support. Exposure to healthcare terminology, provider networks, or managed care concepts. Experience working with spreadsheets, databases, or workflow tracking tools Physical Aspects of the Job Regularly required to sit, work at a computer, and communicate via phone, video, and email. Occasionally required to stand or walk. Visual acuity required for computer-based work and document review. Occasional travel or schedule flexibility may be required based on business needs. What to Know about the Job The Provider Contracting & Relations Coordinator supports the administration and maintenance of The Alliance's provider network through provider communication, contract coordination, data management, and operational support activities. This entry-level role works closely with Provider Contracting & Relations leadership and team members to support provider onboarding, contract administration, issue resolution, and network maintenance activities. Working under close supervision, the Coordinator develops foundational knowledge of provider contracting, provider reimbursement methodologies, and managed care operations while building strong organizational, communication, and relationship management skills. This role is designed for individuals interested in growing a long-term career in healthcare provider contracting and provider relations. Who We Are At The Alliance, our mission is helping employers self-fund smart. We serve as the voice for self-funded employers who want more control over their healthcare costs and who believe that affordable, high-quality care should be accessible to everyone. Why Work at The Alliance? Along with the satisfaction you'll receive from working with a mission-driven organization, you'll join a humble, lively, and hard-working group of people. The Alliance is home to a highly collaborative, creative, and dedicated bunch; you'll feel our warm friendliness, be fueled by our inspiring passion, and find support from us when you need it, too.