Network Administrator

Job Title:

Network Administrator Job Type:

Full-Time About Us Headquartered in Palmer, Alaska, New Horizons is a trusted and tested telecommunications contractor offering turnkey infrastructure solutions. We deliver protected, cutting-edge networks in some of the world's most challenging and remote locations, providing in-house engineering and installation services for wireless, microwave, Satcom, fiber optic and alternative energy projects. From mountaintop tower construction to urban electrical and structured cabling installations and the networking components in between, we have been entrusted with the design, implementation, and management of network infrastructure across the state and worldwide. At New Horizons we are proud to provide integral solutions from the feasibility stage through to implementation. Why Join our Team? New Horizons is the place for you if you want a dynamic and rewarding work environment with much room for career advancement and growth. Apply now and become a part of our dedicated team driving innovation in the telecommunications industry. Job Summary The Network Administrator supports the IT department in maintaining and operating the company's computing and network environment. This role assists with the administration of network systems, user support, cybersecurity practices, and day-to-day IT operations to ensure reliable and secure connectivity across the organization. The Network Administrator works closely with internal staff and IT personnel to troubleshoot issues, support infrastructure improvements, and maintain system documentation. This position is primarily based in the Palmer, Alaska office, with occasional travel to company facilities or customer locations as needed. Key Responsibilities Maintain and support computer networks, operating systems, hardware, and network device configurations Administer and maintain Active Directory and Entra ID environments Provide user support, troubleshooting, and basic technology training Assist with secure remote network access for users Support day-to-day systems management, software updates, backups, and data recovery operations Assist in troubleshooting infrastructure and connectivity issues Maintain and update IT documentation, SOPs, and network diagrams Support cybersecurity, disaster recovery, and business continuity efforts Act as the first tier of support for user infrastructure-related issues Collaborate with other IT personnel to maintain stable and secure IT operations

Qualifications Required:

High School Diploma or equivalent Strong understanding of IT systems and networking fundamentals Working knowledge of networking equipment such as switches, routers, firewalls, servers, and access points Experience with Windows and Linux operating systems Proficiency with Microsoft Office applications Strong troubleshooting, communication, and customer service skills Ability to work independently and in a team environment

Preferred:

Industry certifications such as CompTIA A+, Network+, Security+, CCNA, or equivalent Experience with virtualization platforms such as vSphere, KVM, or Kubernetes Familiarity with next-generation firewalls Experience with Intune, Entra ID, or similar cloud management platforms Understanding of networking technologies including DNS and DHCP 1+ year of experience in network administration or related IT support role Requirements Must currently reside in Alaska due to business and employment requirements Must be legally authorized to work in the United States Valid driver's license required Ability to lift up to 50 lbs. and perform light physical tasks as needed Benefits Excellent Medical, Dental, Vision, Legal, and Prescription Drug Plan. Retirement (Pension and 401K). Competitive Compensation, Paid Vacation and Holidays. Challenging and Rewarding Work Environment with Career Development Opportunities. We look forward to hearing from you! New Horizons is committed to fostering an environment where all individuals feel safe, valued, supported, and respected. We are an equal opportunity organization, and we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable laws and regulations.