Service Coordinator Admin

March 18, 2026 Service Coordinator Admin Madison, AL $19

• $21 / per hour Full time Apply Now Back Job Description Established client has an immediate need for an experienced service coordinator.

This position is responsible for organizing, scheduling, and tracking service calls and technician assignments to ensure timely, efficient, and high-quality service delivery. This role acts as the communication hub between customers, field technicians, and internal departments, ensuring accurate documentation, prioritization of service orders, and customer satisfaction.

Key Responsibilities:

Scheduling & Dispatching Schedule and dispatch technicians based on priority, location, and skill set Manage real-time adjustments due to technician availability, emergencies, or part delays Work Order Management Open, monitor, and close service tickets in the CRM/ERP system (e.g., NetSuite, ServiceNow) Ensure all required information (notes, parts used, time logs) is accurately captured Customer Communication Serve as the primary point of contact for incoming service requests Provide customers with status updates, ETAs, and post-service follow-ups Technician Support Communicate job expectations and assist with troubleshooting or escalations Coordinate parts, tools, or documentation required for service completion Data Entry & Reporting Maintain accurate service records for billing and historical tracking Generate daily or weekly reports for job progress, backlog, and performance metrics

Required Skills & Qualifications:

2+ years in a dispatching, coordination, or administrative role (preferred but not required) Strong organizational and time-management skills Excellent communication (written and verbal) and customer service skills Proficient in Microsoft Office and service management systems (ERP/CRM) Ability to multitask and adapt to a fast-paced environment High school diploma or equivalent (Associate's degree preferred)

Pay Range:

$16

• 21 Our Commitment to

Fair Hiring:

HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions. We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact communications@hirequest.com . Is This the Opportunity You've Been Waiting For?

Apply Now Share this job:

Copied! Related Jobs Explore All Jobs Mar 18, 2026 Community Association Manager must have property management or real estate experience Homeowners Association Management Group needs an additional Community Association Manager for its team. This position oversees the operations, business management, and governance of residential communities (such as homeowner associations, condo... Huntsville, AL $20

• $22 / per hour Full time Explore Job Mar 9, 2026 Generic Application If you do not currently see another position on our website that you are qualified for or interested in, but you would like to be considered for future positions, you may apply to this job posting. Please be sure to include your resume. Huntsville, AL $15
• $19 / per hour Full time Explore Job Feb 17, 2026 Process Engineer Snelling of Huntsville has a Client with a need for a Process Engineer. This role is responsible for new product Introduction to EMS including programming equipment, profiling reflow and supporting product testing. Improves EMS processes by mai... Arab, AL $55,000
• $70,000 / per year Explore Job Feb 11, 2026 Building Supply Counter Sales and Warehouse Specialty building supply company needs a sales and customer service specialist for counter sales. Sales are generally to wholesale companies. Hours are 7:30am-4pm Mon-Fri, temp to hire, $18-20/hr depending on experience. ... Huntsville, AL $18
• $20 / per hour Full time Explore Job