Job Description
Senior Service Reliability Specialist Boeing - 3.9 Long Beach, CA Job Details $136,850 - $197,800 a year 9 hours ago Benefits Health savings account Disability insurance Health insurance Flexible spending account Tuition reimbursement Adoption assistance 401(k) matching Qualifications Jira Customer communication Azure Incident management DevOps System design for system development Confluence Azure DevOps proficiency Application design Incident management operations support Defect tracking tools DevOps automation GitLab Full Job Description Charleston, South Carolina; Seattle, Washington; Fairfax, Virginia; Colorado Springs, Colorado; Chicago, Illinois; Plano, Texas; Long Beach, California; Berkeley, Missouri; Mesa, Arizona; North Charleston, South Carolina Job
ID JR2026512000
Category Information Technology Role Type Hybrid Post Date May 26, 2026 Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Digital Market Products team is looking for a Senior Service Reliability Specialist to join us in North Charleston, SC; Colorado Springs, CO; Mesa, AZ; Berkeley; MO; Fairfax, VA; Chicago, IL, Seattle, WA; Plano, TX; or Long Beach, CA. We are looking for a Customer-Facing Specialist to champion the reliability, performance, and resilience of our mission-critical applications including customer portals, e-commerce systems, training platforms, and global airline support tools. This isn't a behind-the-scenes role. You'll sit at the intersection of technology and customer experience, owning application uptime, building automation for self-healing systems, and directly communicating with internal stakeholders and airline customers when incidents arise. Position Responsibilities:
Provides consultation and leadership to identify, evaluate and document complex computing system requirements Applies expertise related to architecture, design, build and test delivery systems and components Provides technical leadership to evaluate product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments Provides technical support and consultation for the implementation and usage of complex delivery systems Basic Qualifications (Required Skills/Experience): 5+ years of experience of Atlassian Tools (Jira, Confluence) 5+ years of experience with designing and developing software for complex systems such as Distributed Systems, Multi-Threaded and Multi-Process Applications, and Client-server Architectures 5+ years of experience with GitLab, Azure DevOps and CI/CD (Continuous Integration and Continuous Delivery (CI/CD) 3+ years of experience in Incident Management Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience with supporting complex applications or systems Experience with problem-solving, including diagnosing and resolving complex network issues Experience with written and verbal communication to collaborate effectively with cross-functional teams Experience with maintaining thorough documentation, and implementing repeatable processes Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range:
$136,850 - $197,800 Applications for this position will be accepted until Jun. 03, 2026 Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details:
US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Your Benefits No matter where you are in life, our benefits help prepare you for the present and the future. Generous company match to your 401(k). Industry-leading tuition assistance program pays your institution directly. Fertility, adoption, and surrogacy benefits. Up to $10,000 gift match when you support your favorite nonprofit organizations. These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
