Service Now Consultant

We are looking for Service Now Consultant for our client in Milpitas, CA /

Ann Arbor, CA Job Title:

Service Now Consultant Job Location:

Milpitas, CA /

Ann Arbor, CA Job Type:

Contract Job Overview:

Pay Range:

$55hr - $60hr

Responsibilities:

Own ServiceNow platform architecture, technical strategy, and multiyear roadmap Act as the technical authority for CMDB, ITOM, and ITAM implementations. Architect and deliver an enterprise CMDB aligned to CSDM, including CI models, relationships, normalization, reconciliation, and data governance. Lead ITOM engineering including Discovery, Service Mapping, Event Management, and AIOps. Architect ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles. Design and govern integrations using Integration Hub, APIs, and eventbased patterns. Execute endtoend delivery from technical design through production deployment Ensure platform performance, scalability, security, and upgrade readiness. Leverage ServiceNow AI capabilities such as Predictive Intelligence, Virtual Agent, AI Search, and Now Assis. Lead and supervise developers, business analysts, administrators, contractors, and system integrators. Conduct architecture, configuration, and code reviews and enforce platform standards. Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams. Translate business and operational requirements into scalable technical solutions.

Minimum Qualifications:

8 12+ years of handson ServiceNow platform experience. Proven enterprise delivery of CMDB, ITOM, and ITAM programs. Deep knowledge of ServiceNow data architecture, CI modeling, and service mapping. Strong experience with Discovery, MID Server design, integration, and automation. Advanced ServiceNow scripting and JavaScript skills. Experience leading technical teams and managing vendors or contractors. Strong execution mindset with accountability for delivery outcomes.

Preferred Qualifications:

ServiceNow certifications (CSA, CIS, CAD; CTA preferred). Experience with AIOps and AIenabled ServiceNow capabilities. Background in largescale enterprise transformations or platform modernization. Seniorlevel consultant / technical leadership role with handson delivery responsibility.