Information Technology (IT) Systems Administrator (Systems Appli
HII Mission Technologies
Mountain View, CA (In Person)
$110,639 Salary, Full-Time
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Job Description
- $125,000 Unspecified IT
- Hardware Mountain View, CA (On-Site/Office)
Requisition Number:
27302Required Travel:
0- 10%
Employment Type:
Full Time/Salaried/Exempt Anticipated Salary Range:
$96,278.00- $125,000.
Security Clearance:
Secret Level of Experience:
Mid Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense- the data evolution
- by accelerating a breadth of national security solutions for government and commercial customers.
- your contributions directly support high-stakes outcomes.
Key Responsibilities:
End-User Support (Tier 1 & Tier 2) Provide expert technical assistance and support to end users via email, phone, web teleconference, and in person Troubleshoot and resolve complex hardware and software problems across Windows, macOS, iOS, and cloud Software as a Service (SAAS) environment Triage, prioritize, and track issues and document in helpdesk ticketing system (e.g., ServiceNow) Provide in-person video teleconference (VTC) setup, configuration, and real-time support for senior leadership and mission-critical meetings Lead onboarding and out-processing of users for IT, including account provisioning, device configuration, access rights assignment, secure data handling procedures, and end user orientation Device & Endpoint Management Own the full lifecycle of end-user devices- laptops, desktops, mobile phones, and tablets
- across Windows, macOS, iOS, and Android platforms Perform system reformatting, reimaging, and OS reinstallation across all supported platforms with speed and consistency Configure, enforce, and maintain MDM/UEM policies (e.
- runbooks, standard operating procedures, network diagrams, system configurations, and asset inventories What you need to have: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years' experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience Security + certification 3+ years of experience in technical support or a similar role WIN, macOS, Linux, iOS, and android Experience with helpdesk ticketing systems Experience in NIPR, SIPR, and JWICS Experience on Google Workspace, AWS, GCP, SIEM, ACAS, XDR, and Linux Experience with Automation scripts/shell•Bash, Powershell, zsh, and python Experience with Network configuration and maintenance•Cisco, Palo Alto Networks, Meraki, and Aruba Strong problem-solving and analytical skills Excellent communication and customer service skills Ability to work independently and in a team environment Good work ethic and is a go-getter Must be
US Citizen Clearance:
Secret Bonus points for: TS/SCI clearance Experience with SIEM, ACAS, XDR, and Linux Hands-on experience with FedRAMP-authorized cloud platforms and demonstrated understanding of federal IT security requirements and compliance frameworks Hands-on experience with zero-trust architecture principles and modern identity platforms (e.g., Okta, Azure AD/Entra ID, Lastwall) Experience configuring enterprise VTC/AV systems (Zoom Rooms, Cisco Webex, or equivalent) Familiarity with server virtualization (VMware, Hyper-V) and/or containerization (Docker, Kubernetes) Experience contributing to or authoring IT policies, documentation, or formal IT project plans Familiarity withNIST SP 800-53, DISA
STIGs, CMMC, or related federal security control frameworks Relevant certifications such as CompTIA Security+, Network+, CySA+; Microsoft 365 Certified (Administrator Expert or Security Administrator); Google Professional Cloud Administrator; orCISSP HII
is more than a job- it's an opportunity to build a new future.
group id:
90934071 N Name Hidden Apply nowSimilar remote jobs
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