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Systems Administrator
Job
Robert Half
Orange, CA (In Person)
Full-Time
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Job Description
We are looking for a Systems Administrator to support property management teams by serving as a reliable resource for Yardi-related system assistance in Orange, California. This position is well suited for someone who combines technical troubleshooting skills with a strong service mindset and can help users work effectively in a fast-moving multifamily environment. The role includes daily platform support, user guidance, and training participation to strengthen operational efficiency across the organization.
Responsibilities:
- Serve as the primary point of contact for incoming Yardi questions and support needs from onsite and corporate property management staff.
- Diagnose routine system issues within Yardi, resolve user problems when possible, and route more advanced technical concerns to the appropriate support channels.
- Open and monitor cases with Yardi Support, maintaining follow-up communication to help ensure issues are addressed promptly.
- Assist employees with account setup, access levels, and general platform administration to support secure and efficient system use.
- Provide practical guidance to end users so they can navigate Yardi confidently and complete daily tasks accurately.
- Contribute to onboarding efforts by helping train new team members on system processes and core Yardi functions.
- Participate in live and virtual learning sessions for property teams and help deliver a supportive, user-friendly training experience.
- Identify patterns in recurring support requests and recommend improvements that can streamline workflows and reduce repeated issues.
- Partner with operations and site teams to strengthen processes, improve adoption of system tools, and support day-to-day business needs.