IT Coordinator

IT Coordinator Jones Covey Group, Inc. - 2.5 Rancho Cucamonga, CA Job Details Full-time $75,000 - $100,000 a year 22 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Bachelor's degree in information technology Vendor management IT asset management Workflow management (operations management method) Mid-level High school diploma or GED Lease or rental agreement management Microsoft Dynamics GP Driving Customer support ticket management Vendor relationship management IT Systems & applications support Associate's degree Escalation handling Software training Active Directory Microsoft Dynamics Navision Time management

Information Technology Full Job Description Description:

This is a full-time position. The primary responsibility is to manage and triage the helpdesk, oversee workstation and printing asset management, develop and document workflows.

Job Duties:

Serve as administrator and manager of assigned systems Design and build workflows and system processes Subject matter expert for assigned IT systems and projects Manage ISP and assigned vendors Answer tier-one and two help desk tickets via phone and email, escalating as necessary. Setup user workstations Documentation and Asset Management (AD and VSA). Provide end-user training. Coordinate new office openings (Print Solutions, Structure Cabling Oversight, ISP) Manage Copier Leases Workstation Stock Deployment Mobile Device deployment User On/Off Boardings Manage and triage Helpdesk support requests

Requirements:

Highschool Diploma or GED required; Associate's or Bachelor's Degree in an IT related field preferred. Experience providing office IT support and troubleshooting. Desire to continuously learn new skills. Experience with supporting remote users. Experience with Microsoft, NAV or Great Plains a plus. Server and network experience a plus. Structured Cabling experience a plus. Advanced Troubleshooting skills. System Administration Strong Time Management Highly Organized Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Physical Requirements:

include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.

Company offerings:

Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits including Medical, Vision, Dental, Disability Life insurance-company provided Bonus program eligibility Paid training for field personnel Uniforms provided for field personnel Jones Covey Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.