Senior Systems Administrator & Analyst

Job Description The Senior Systems Administrator/Analyst is responsible for the administration, support, and ongoing optimization of enterprise-wide systems that support critical business functions such as workforce management, ERP, inventory, and operations. This role partners closely with both technical and non-technical teams to ensure systems are stable, integrated, and effectively adopted across corporate and field environments. The ideal candidate is hands-on, detail-oriented, and comfortable owning systems end to end—from configuration and maintenance to user support and process improvement.

• Administer, configure, and support enterprise systems such as ERP, labor management, inventory, and internal communication platforms for corporate and field users
• Monitor system integrations and data flows, troubleshoot errors, and coordinate fixes across IT and business teams
• Plan and execute system maintenance, upgrades, patches, and feature releases
• Maintain documentation, standard guides, and SOPs as systems and business processes evolve
• Respond to support tickets and incidents, resolve system issues, and track system usage, adoption, and performance metrics We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 5+ years of experience in systems administration, systems analysis, or enterprise application support
• Hands-on experience implementing and/or administering an ERP system (Workday experience required)
• Strong experience supporting business-critical systems in a production environment
• Bachelor's degree in Information Systems, Business, or a related field (or equivalent experience)
• Experience in a retail, restaurant, or hospitality environment
• Experience with labor management systems (e.g., LaborPRO or Legion)
• Experience with labor Management Systems