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In-Service Support Technician
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Systems Technology Forum
San Diego, CA (In Person)
Full-Time
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Job Description
In-Service Support Technician Systems Technology Forum - 4.0 San Diego, CA Job Details Full-time 11 hours ago Benefits AD&D insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Career development plan Vision insurance Volunteer time off Life insurance Qualifications Jira On-site technical support Linux support Ansible Technical documentation Mid-level Windows 3 years Bachelor's degree in engineering Customer support ticket management Networking equipment (troubleshooting support) VMware Defect tracking tools Cloud services Ticketing system technical support Full Job Description •Security Clearance Required Company Overview Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements. STF offers superior out-of-the-box solutions to end-to-end problems and customer-centric support to the United States Government, Military, Department of Defense (DoD), and other federal agencies. Job Summary The In-Service Support Network Technician provides help desk support, onboard technical assistance, and sustainment services for Navy network systems. This role ensures fleet users receive responsive troubleshooting and continued operational support. Responsibilities and Duties Selected candidates will provide network help desk services and technical troubleshooting support, conduct onboard technical assists for Navy platforms as required, resolve system issues related to software, hardware, and connectivity, and maintain support documentation and track resolution activities. Qualifications and Skills Required knowledge and years of experience (Required) Minimum of three (3) years' experience providing network help desk support, including onboard tech assists (Desired) Experience with Linux, Windows, VMWare, Ansible, Cisco. Familiarity with Trellix, Aruba, cloud environments. Experience using CMPro and JIRA for ticketing and configuration tracking. Education Requirements Bachelor's degree in any engineering discipline (Preferred) Clearance Requirement Secret (Minimum) Benefits and Perks At STF, we recognize that talented employees are the foundation of our success. STF provides benefits and compensation packages to help our employees meet the diverse and changing needs throughout their careers and lives.