Data Systems Specialist

Join International Mission Board as the Data Systems Specialist—the steward who keeps our Ministry Advancement CRM (Virtuous) humming, our giving data rock‑solid, and every department—from finance to missions—armed with trustworthy insights.

Location:

Richmond, VA Compensation:

Commensurate experience The Data Systems Specialist oversees the administration, governance, and optimization of the Ministry Advancement CRM (Virtuous) and its related data ecosystem. The specialist serves as the primary steward of CRM configuration, user support, and integration oversight, safeguarding the reliability of giving data used across the IMB.

Responsibilities:

Serve as the primary administrator of the Ministry Advancement CRM (Virtuous), overseeing system configuration, user permissions, workflows, automation, data structures, and reporting functionality. Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across all constituent records. Maintain documentation of CRM processes, configurations, and best practices to ensure operational continuity. Oversee all data integrations between Virtuous and connected systems, including online giving platforms, payment processors, financial systems, marketing tools, and reporting environments. Evaluate new integration opportunities and ensure system expansions align with Ministry Advancement's strategic and compliance standards. Protect data integrity across platforms by implementing validation controls and reconciliation procedures. Develop and maintain CRM-based reports and dashboards that monitor database health, data accuracy, user compliance, and workflow integrity. Regularly review and audit data quality metrics, including duplicate records, incomplete fields, integration discrepancies, and automation performance. Provide leadership with clear visibility into system stability and data governance standards and recommend corrective actions to strengthen overall database reliability.

Requirements:

Bachelor's degree, preferred Minimum of three years of relevant experience Proven experience with analyzing complex data and operational challenges to design thoughtful, scalable solutions in, or related experience Previous experience in fundraising CRM system; Virtuous preferred Effective verbal and written communication skills Articulate and confident presenter Ability to plan and execute projects with strategic foresight and attention to detail. Experience working cross-functionally and influencing leadership. Brings a pioneering mindset and to deliver solutions and establish process

Benefits & Perks:

Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!) Short

• and long-term disability and basic life insurance coverage (employer paid)
• with supplemental coverage available 403(b) Retirement Plan Savings
• with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years Volunteer Mission Trip Benefits so you can experience mission life firsthand by working with our teams overseas Access to tuition discounts See a summary of our comprehensive benefits package for full time regular and contract employees here.

Worker Type:

Employee Regular Time Type:

Full time Thank you for expressing your interest in joining IMB. To keep connected, we invite you to take two simple steps: first, join our Talent Community; and second, create Job Alerts. By uploading your resume and joining our Talent Community, you'll enable our recruiters to identify potential opportunities that align with your skills and interests. Furthermore, by setting up Job Alerts, you'll receive notifications whenever your ideal job becomes available. We appreciate your interest and look forward to a future connection with you! IMB is a non-profit religious organization of the Southern Baptist convention. Our vision is a multitude from every nation, tribe, people, and language knowing and worshipping our Lord Jesus Christ. Our mission is to serve Southern Baptists in carrying out the Great Commission to make disciples of all nations. As we have a primary role in fulfilling the Great Commission globally through the partnership and support of our churches, every employee functions as a minister of the gospel. All employees must commit to living a life of personal holiness in imitation of Jesus Christ and bringing glory to God the Father in carrying out all assigned responsibilities, by the power of the Holy Spirit. IMB participates in the E-Verify program.