Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Service Administrator
Job
Fischer USA
Windsor, CT (In Person)
$50,960 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
71
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Service Administrator Fischer
USA - 2.6
Windsor, CT Job Details Full-time $23 - $26 an hour 5 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Customer communication Interpersonal skills Administrative experience High school diploma or GED Attention to detail Purchasing Full Job Description Job Title -Service Administrator Job Type :
Full-time Location:
Windsor, CT About Us:
Fischer Technology is a leading innovator and manufacturer of coating thickness measurement devices, delivering exceptional products and services to our customers. For over 70 years, we have built a reputation for providing the industry with highly accurate and precise instrumentation. Our devices play a critical role in aerospace, durable goods, electronics, automotive, medical devices, green energy, and general manufacturing. As part of the Helmut-Fischer GmbH group, Fischer Technology's diverse team of professionals works together to push the boundaries of measurement and meet the evolving needs of the manufacturing community. Job Summary We are seeking an organized and detail-oriented Service Administrator to support our service department and ensure efficient daily operations. The Service Administrator will serve as a key point of contact for customers, technicians, and internal departments by coordinating service requests, scheduling appointments, processing documentation, and maintaining accurate records. The ideal candidate is customer-focused, highly organized, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities- Coordinate and schedule service appointments, work orders, and technician assignments
- Communicate with customers regarding service requests, updates, and completion timelines
- Prepare and process service-related documentation, invoices, and reports
- Maintain accurate customer, equipment, and service records in company systems
- Monitor open service tickets and ensure timely follow-up and resolution
- Support technicians by organizing schedules, parts, and required paperwork
- Assist with warranty claims, purchase orders, and billing inquiries as needed
- Answer incoming calls and emails professionally and direct inquiries appropriately
- Collaborate with service, sales, and operations teams to ensure customer satisfaction
- Maintain inventory records and assist with ordering service-related supplies when required Qualifications
- High school diploma or equivalent required; associate degree preferred
- Previous administrative, customer service, or service coordination experience preferred
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and service management or CRM software
- Ability to work independently and as part of a team
- Strong attention to detail and problem-solving skills Preferred Skills
- Experience in service administration, dispatching, or scheduling
- Knowledge of invoicing, work orders, and warranty processing
- Ability to prioritize tasks and meet deadlines
- Professional customer service and conflict-resolution skills Compensation & Benefits
- Salary range: $23.00 - $26.00
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan options (401K)
- Opportunities for professional development and advancement Work Environment
- Full-time position
- Office-based, no home office allowed.
- Standard business hours with occasional overtime as needed We look forward to welcoming a new member to our team who is enthusiastic about sales and excited to contribute to the growth of our portable coating thickness gauge product line!