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Linux Support Specialist
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TechPro, Inc.
Venice, FL (In Person)
$52,500 Salary, Full-Time
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Job Description
Job Description Join TechPro, Inc., a rapidly growing IT solutions provider, where your Linux expertise will support mission-critical systems across our hosted infrastructure and client environments. Why Work Here At TechPro, we believe great work starts with a great team. You'll work hands-on with technologies like VMware, Hyper-V, and Asterisk-based VOIP stacks, while supporting a wide range of business clients. We value innovation, accountability, and professional growth — and we're committed to helping our employees sharpen their skills in a fast-paced, collaborative environment. About the Role TechPro, Inc. is seeking a Linux-focused Support Specialist with strong troubleshooting abilities, solid experience managing Linux servers, and a working understanding of Windows systems. The majority of your work will revolve around Linux infrastructure, but you'll also assist with Windows server/desktop issues when needed. What You'll Do Linux Responsibilities
- Troubleshoot and resolve issues on Linux servers including services, networking, storage, performance, and systemd operations.
- Manage and maintain Debian/Ubuntu/CentOS-based environments, including updates, package management, kernel patches, and service configurations.
- Work with virtualization platforms (VMware, Hyper-V, LXD, KVM/QEMU) hosting Linux guests.
- Diagnose and resolve SSH, firewall, routing, VLAN, and TCP/IP-level problems.
- Maintain and troubleshoot hosted applications and services running on Linux (Nginx, Apache, MariaDB/MySQL, PHP-FPM, mail services, etc.).
- Assist with monitoring systems, logs, and metrics to identify issues before they cause downtime.
- Support Asterisk/FreePBX/VOIP-related Linux systems (experience preferred, but not required).
- Participate in maintaining infrastructure automation, scripting, and configuration improvements. Windows Responsibilities
- Provide support for Windows Server and Windows desktops as needed.
- Troubleshoot Active Directory basics (logins, permissions, DNS entries, user/group issues).
- Resolve common workstation problems: profile issues, printers, Windows updates, software installs, driver conflicts, login errors.
- Assist with basic server roles such as DNS, DHCP, File Services, and share/NTFS permissions.
- Troubleshoot network connectivity issues on Windows machines (NIC resets, Winsock corruption, SMB access issues, mapped drive failures). General Technical Responsibilities
- Diagnose hardware, software, and network issues across varied client environments.
- Assist in maintaining both hosted and on-prem infrastructure systems.
- Perform occasional on-site visits to customer locations (personal vehicle may be required).
- Work tickets and be available for occasional overtime, evenings, or weekends as needed.
- Provide clear written documentation for support actions and customer communication. What We're Looking For
- Strong hands-on Linux experience (Ubuntu/Debian/CentOS or similar).
- Solid understanding of Windows Server and Windows desktop OS.
- Familiarity with core networking concepts (TCP/IP, VLANs, routing fundamentals).
- Ability to quickly analyze issues, think critically, and solve problems effectively.
- Strong written communication skills for documentation and customer updates. Reliable, punctual, and professional.
- Valid driver's license with a good driving record.
- Must pass drug screen and background check.
- Must be able to obtain a conceal carry permit.
- Must be located near Venice, FL.