SCADA Systems Administrator I, II or III

This position may be filled as SCADA Systems Administrator I ($26.27

• $34.16 hourly), SCADA Systems Administrator II ($27.85
• $36.21 hourly) or SCADA Systems Administrator III ($29.52
• $38.

38), dependent upon qualifications. SCADA Systems Administrator I Administers servers and software as assigned: ensures efficient and accurate processing and operations of assigned servers and software at pump stations and water reclamation facilities; tests, troubleshoots and resolves issues with application and system functionality; installs technical updates to system; maintains, backs up, and restores data; monitors and reports on system usage; sets up, updates, and/or deletes user profiles as needed; participates in system management, conversion, migration and updates as needed; and creates professional documentation. Runs and submits a variety of reports from system programs and databases in compliance with applicable regulatory standards: develops and maintains special reports, system tables, and database queries; reviews quality and accuracy of data; identifies and corrects errors; troubleshoots and analyzes discrepancies in data; updates, repairs, modifies and expands existing programs as needed; prepares charts and diagrams; and maintains related reports and statistical data. Provides information system user support for assigned software: identifies and resolves problems to restore service to user in a timely and efficient manner; designs new, or modifies existing, configurations to meet users' needs; ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules.

Troubleshoots end-user problems:

responds to initial on-site requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of customers' software applications; and utilizes diagnostic tools and other resources as appropriate. Conducts training programs for software/hardware users: writes and/or revises user training manuals and lesson plans; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed. Installs and maintains personal computer hardware and software: ensures availability and proper operation of products for installation; codes, maintains, and compiles applications; installs service packs, patches, and updates; tests installed products per department standards; and adds and replaces servers, nodes, switches, transceivers, cables, drives expansion boards, power supplies, and associated hardware and components as needed Maintains and awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; attends conferences, workshops, and training sessions as appropriate. Performs other related duties as assigned. SCADA Systems Administrator II Administers servers and software as assigned: ensures efficient and accurate processing and operations of assigned servers and software at pump stations and water reclamation facilities; tests, troubleshoots and resolves issues with application and system functionality; installs technical updates to system; maintains, backs up, and restores data; monitors and reports on system usage; sets up, updates, and/or deletes user profiles as needed; participates in system management, conversion, migration and updates as needed; and creates professional documentation. Runs and submits a variety of reports from system programs and databases in compliance with applicable regulatory standards: develops and maintains special reports, system tables, and database queries; reviews quality and accuracy of data; identifies and corrects errors; troubleshoots and analyzes discrepancies in data; updates, repairs, modifies and expands existing programs as needed; prepares charts and diagrams; and maintains related reports and statistical data. Provides information system user support for assigned software: identifies and resolves problems to restore service to user in a timely and efficient manner; designs new, or modifies existing, configurations to meet users' needs; ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules.

Troubleshoots end-user problems:

responds to initial on-site requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of customers' software applications; and utilizes diagnostic tools and other resources as appropriate. Conducts training programs for software/hardware users: writes and/or revises user training manuals and lesson plans; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed. Installs and maintains personal computer hardware and software: ensures availability and proper operation of products for installation; codes, maintains, and compiles applications; installs service packs, patches, and updates; tests installed products per department standards; and adds and replaces servers, nodes, switches, transceivers, cables, drives expansion boards, power supplies, and associated hardware and components as needed. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; attends conferences, workshops, and training sessions as appropriate. Performs other related duties as assigned. SCADA Systems Administrator III Leads and coordinates daily work activities of assigned co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes and assigns tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers; assists with complex and problem situations and provides technical expertise; and assists with training and instructing co-workers regarding operational procedures and proper use of equipment. Administers servers and software as assigned: ensures efficient and accurate processing and operations of assigned servers and software at pump stations and water reclamation facilities; tests, troubleshoots and resolves issues with application and system functionality; installs technical updates to system; maintains, backs up, and restores data; monitors and reports on system usage; sets up, updates, and/or deletes user profiles as needed; participates in system management, conversion, migration and updates as needed; and creates professional documentation. Runs and submits a variety of reports from system programs and databases in compliance with applicable regulatory standards: develops and maintains special reports, system tables, and database queries; reviews quality and accuracy of data; identifies and corrects errors; troubleshoots and analyzes discrepancies in data; updates, repairs, modifies and expands existing programs as needed; prepares charts and diagrams; and maintains related reports and statistical data. Provides information system user support for assigned software: identifies and resolves problems to restore service to user in a timely and efficient manner; designs new, or modifies existing, configurations to meet users' needs; ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules.

Troubleshoots end-user problems:

responds to initial on-site requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of customers' software applications; and utilizes diagnostic tools and other resources as appropriate. Conducts training programs for software/hardware users: writes and/or revises user training manuals and lesson plans; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed. Installs and maintains personal computer hardware and software: ensures availability and proper operation of products for installation; codes, maintains, and compiles applications; installs service packs, patches, and updates; tests installed products per department standards; and adds and replaces servers, nodes, switches, transceivers, cables, drives expansion boards, power supplies, and associated hardware and components as needed. Maintains and awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of network operations; attends conferences, workshops, and training sessions as appropriate. Performs other related duties as assigned. Minimum Qualifications SCADA Systems Administrator I Associate's Degree in Computer Programming, Information Technology, Network Administration or related field required; supplemented by one year of experience in computer programming, technical support, network administration or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. SCADA Systems Administrator II Associate's Degree in Computer Programming, Information Technology, Network Administration or related field required; supplemented by three years of experience in computer programming, technical support, network administration or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. SCADA Systems Administrator III Associate's Degree in Computer Programming, Information Technology, Network Administration or related field required; supplemented by five years of experience in computer programming, technical support, network administration or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. SCADA Systems Administrator I Must possess and maintain a valid Driver's License. Must have entry level IT certification or from the list.

Qualifying list of certifications:

Cisco CCST

• Cisco Certified Support Technician ISA Fundamentals Specialist Comp

TIA A+ ISC2 CC

• Certified in Cybersecurity

GIAC GISF

• Information Security Fundamentals

ISI CIAM

• CERTIFIED

IDENTITY AND ACCESS MANAGER

(CIAM) ITIL 4 Foundation

• Information Technology Infrastructure Library ISACA Cybersecurity Fundamentals SCADA Systems Administrator II Must possess and maintain a valid Driver's License.

Must have Professional level IT certification or from the list.

Qualifying list of certifications:

Cisco CCNA

• Cisco Certified Network Associate CompTIA Network+ Two ISA Security level 2 certifications (Pick any two: Risk Assessment Specialist, Design Specialist, Maintenance Specialist)

ISC2 SSCP

• Systems Security Certified Practitioner

GIAC GSEC

• Security Essential Certification IMI CDP
• Certified in Data Protection ITIL 4 Managing Professional

ISACA CISA

• Certified Information Systems Auditor SCADA Systems Administrator III Must possess and maintain a valid Driver's License.

Must have advanced IT networking or cybersecurity certifications.

Qualifying list of certifications:

Cisco CCNP

• Cisco Certified Network Professional Final ISA Security level 2
• (Last security Level from previous list for ISA not completed in SCADA Administrator II) upon completion of all 4 previous ISA certificates will receive Cybersecurity Expert Certificate

ISC2 CISSP

• Certified Information Systems Security Professional

GIAC GECD

• Certified Enterprise Defender

GIAC GCWM

• Certified Windows Security Administrator

IMI CIST

• CERTIFIED

IDENTITY AND SECURITY TECHNOLOGIST

(CIST) ITIL 4 Strategic leader

ISACA CISM

• Certified Information Security Manager Tasks require the ability to exert very moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors. Some tasks require the ability to communicate orally. Environmental Factors Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate customers. EEOC Statement Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.