IT Service Technician

IT Service Technician TEKsystems $23.00 - $25.00 / hr life insurance, sick time, 401(k), retirement plan United States, Idaho, Meridian May 13, 2026

• Description
• Current team of 9 who are working through and completing tickets on a daily basis.

This new individual will be assisting with the back logged tickets in addition to taking on daily tickets to alleviate the number of tickets received by each technician. Individuals must be confident in both remote and in-person troubleshooting and have the ability to prioritize these service requests.

Purpose:

clear backlog, handle volume surge

Key Responsibilities:

Provide front-line IT support for retail store systems Support and troubleshoot: Point-of-Sale (POS) registers Self-checkout systems Handheld scanners In-lane scanners Tag machines and tag printers (back-of-store) Assist with basic network troubleshooting and restoration Handle and resolve high-volume service desk tickets Prioritize and triage issues that impact store operations and transactions Communicate clearly with stores and internal teams Adapt quickly to new systems, tools, and processes

Required Skills & Experience:

Basic IT service desk or technical support experience Strong customer service and communication skills Comfortable supporting systems that handle financial transactions Computer-literate with solid troubleshooting fundamentals Ability to learn quickly in a dynamic, sometimes chaotic environment Preferred (Nice-to-Have)

Experience:

Retail IT or POS support experience Storefront technology environments (e.g., retail, QSR, hospitality) Familiarity with working in small teams handling broad responsibilities

Service Desk Overview:

• Function supports retail/store IT, not corporate

Supports:

POS systems (registers, self-checkout) Handheld scanners, tag printers, backroom machines Basic network troubleshooting/restoration Team is small but handles high volume and frequent change

• Job Type & Location
• This is a Contract position based out of Meridian, ID.
• Pay and Benefits
• The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Workplace Type
• This is a fully onsite position in Meridian,ID.
• Application Deadline
• This position is anticipated to close on May 14, 2026.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• San Francisco Fair Chance Ordinance:

• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

• Massachusetts Lie Detector:

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Use of Artificial Intelligence (AI):
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.

AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.