Managed Services Specialist - Central Region - US Commercial

The application window is expected to close on: 05/15/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Very strong preference for candidate to be located in or willing to relocate to Central region:

MI, OH, IL, KY, TN, AL, MS, LA, AR, KS, MO, ND, SD, MN, WI, IN

Meet the Team Is technology your passion? Do you want to work for a company where you can see your ideas come to life? Where people consistently work with industry leaders and knowledge experts that will help craft your future and career? Look no further than Cisco!! We have built a dynamic and fun atmosphere to deliver value to our customers, partners and Cisco. We work hard, play hard and have fun doing it! We take pride in our work and our collective success is dependent upon teamwork, both internally and externally. The Commercial Central Team is tasked with accelerating the growth and transformation of our entire portfolio for our customers. In doing so, Managed Services will be a key transformation for all our sellers to ensure we meet our customers where they are and have multiple consumption offerings for how our customers work with Cisco. You will work directly with the Commercial Central Director of Strategy & Planning to develop a GTM market model that aligns with the field sales management and sellers to perform against our goals. You will work closely with the Partner Managed Services team to drive the direction and programs of the go-to-market strategy while developing key collaborators inside the field sales organization to drive the existing pipeline and help the sales teams build new pipeline along with key managed services partners. Your Impact Reporting to the Commercial Central AVP, you will be responsible for building and driving a Go-To-Market (GTM) plan for Managed Services driving an analytic-based sales motion with our MSP partners, Sales Account Managers, and Sales Leaders. The primary focus of this role is to accelerate the awareness, insertion, and growth of the Managed Service RTM for the Commercial Central Area. You will play an integral role in contributing to the success of the overall Commercial Central sales team. In addition, you will:

• Leverage sales and finance data analysis and provide insights to aid in identifying and establishing Managed Services sales and growth opportunities.
• Build a business plan for the segment that captures the Managed Service opportunity within the install base and capturing new logos through demand generation campaigns with MSPs and the field sales teams.
• Develop and maintain key relationships with key partner and customer executives.
• Develop a full understanding of key partner managed service offers.
• Provide detailed activity forecasts and regular pipeline reporting.
• Provide insights into growth opportunities for accelerating MS bookings and operationalizing new ideas.
• Work with the APO-MS & Cisco Business Units to drive the evolution of the partner managed service offerings in line with specific area/theatre needs.
• Develop a comprehensive enablement program for the Cisco managed service portfolio with key partners.
• Conduct monthly/quarterly training sessions with field sales to educate them on the MS RTM.
• Keep the pulse of industry trends, competitive landscape, and customer challenges in Managed Services and incorporate this knowledge in enablement programs, offers, and promotions that Business Units and Partners are developing.
• Provide input to APO-MS marketing messaging, positioning, and branding. Refine messaging per market segment and ensure all communications are aligned with approved messaging.
• Demonstrate excellent verbal and written communication and presentation skills to manage interactions with customers, partners, and other important parties.
• Travel 25-50% Minimum Qualifications
• 5+ years of sales or strategy experience working with channel partners, managed service providers and/or direct sales.
• Understands how to evaluate, interpret, and incorporate financial data in building business plans and sales strategies and making daily decisions to support and accelerate sales growth.
• Bachelor's degree or equivalent experience in finance or business-related fields.

Preferred Qualifications You are a highly motivated sales specialist with experience in SaaS sales and have a good understanding of Managed Services. You are sales-minded with an understanding of sales processes and the importance of driving an efficient and intuitive process in supporting a multi-million-dollar business in close alignment with product business units, partner teams, and account teams.

• Experience analyzing sales data to determine trends and productivity.
• Knowledge of the Managed Service RTM, including Managed SD-WAN, Multi-Cloud networking, and Security offers.
• Salesforce skills
• Experience using the

MEDDPICC

methodology.

• Ability to work in a matrix organization and manage cross-functional teaming to build support, secure sponsorship, and ensure alignment for desired outcomes.

Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or

Canada:

The starting salary range posted for this position is $198,000.00 to $333,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation

• , equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees

• receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.

92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$277,200.00 - $406,000.00 Non-Metro New York state & Washington state: $269,100.00 - $409,600.00 For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.