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Customer Service Support
Job
XMEK
Lenexa, KS (In Person)
$43,680 Salary, Part-Time
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Job Description
Customer Service Support XMEK Lenexa, KS Job Details Part-time $20 - $22 an hour 23 hours ago Qualifications Professional networking Computer operation Customer communication Industrial manufacturing sales experience Sales Writing skills Basic math Employee relationship building Desktop applications Productivity software Stakeholder relationship building Full Job Description Summary of the Role The Customer Service Support Representative provides essential administrative support to the Service Center team by performing filing, data entry, and basic customer service functions. This position ensures that documentation is accurately maintained, data is properly recorded, and support is given to internal staff to keep operations running smoothly. Essential Duties
- Must maintain 100% commitment to safety policies and procedures.
- Accurately perform data entry tasks into company systems.
- Maintain, organize, and update filing systems (both paper and electronic).
- Process and log incoming documentation and customer inquiries.
- Provide general administrative support to Service Center Managers and Account Managers.
- Assist with account updates and record-keeping to ensure accuracy and compliance.
- Monitor deadlines and ensure timely entry and filing of customer and internal documents.
- Support internal communication by ensuring information is properly documented and accessible.
- Build and maintain strong working relationships with internal teams. Other Duties
- Other duties as assigned by manager Skills and Abilities
- Possesses excellent customer service skills
- Ability to interact with customers and team-members in a professional manner
- Ability to work independently and prioritize responsibilities
- Must have excellent communication skills, both oral and written
- Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
- Must be able to perform calculations using whole numbers, fractions and decimals.
- Basic computer skills including MS Word, Excel, internet and email
- Must be able to successfully utilize the company software Qualifications
- 2-4 years of experience in industrial sales
- College degree preferred, will consider equivalents Work Hours
Schedule:
Monday through Friday, 4 hours per day (20 hours per week).On-Site Requirement:
This position requires being in the office daily. Physical Requirements- Prolonged periods of sitting at a desk and working on a computer.