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Desk Side Engineer

Job

Tata Consultancy Services Limited

Geismar, LA (In Person)

$55,000 Salary, Full-Time

Posted 7 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Must Have Technical/Functional Skills
  • Strong hands-on experience with Windows 11 administration and troubleshooting
  • Laptop/desktop deployment, imaging, configuration using SCCM, Intune or equivalent tools
  • Proficiency troubleshooting MS Office, O365 apps, Teams, VPN, Wi-Fi, and end-user applications
  • Experience supporting hardware issues (Dell/ Surface Pro systems, docks, monitors, peripherals)
  • VIP/Executive support with white-glove service mindset
  • Experience with device refresh cycles, data backup, and data migration (OneDrive/SharePoint)
  • Ability to perform basic network troubleshooting (DNS, DHCP, switches/patching)
  • Hands-on support for data center activities (rack & stack, cabling, asset movement)
  • Experience updating & closing ITSM tickets with strong documentation discipline
  • Excellent communication and customer-handling skills Roles & Responsibilities
  • Experience with SCCM task sequences, Intune, Software deployment, and patching
  • Knowledge of application packaging and enterprise imaging standards
  • IT Service Management (INC, Change, PRB, Knowledge Management)
  • Windows / Hyper V clusters troubleshooting
  • Transition experience -
Drafting Runbook & SOP's Base Salary Range :
$50,000 to $60,000
Per Annum TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

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