Systems Specialist I

The Systems Specialist I serves as the lead assistant to the Systems Administrator, as well as serving the Student Accounts Receivable Office management team with various technology support endeavors associated with maintaining and improving our operations. The Systems Specialist I is focused on timely assistance with student accounts software configuration updates; oversight of the importing and exporting of various electronic records; assistance with the development of required reports for institutional financial reporting, and federal and institutional compliance. Responsibilities include assisting with the Systems Administrator, serving as liaison between the Student Accounts Office and the university's IT department on technology issues related to student account operations, and assisting with technology support and training for staff.

Required Education and Experience :

High School Diploma or Equivalent 2 years of relevant experience.

Preferred Qualifications:

Bachelor's Degree 4 years of experience in student accounts receivable or educational training in accounting, data analytics, technology management, or related fields. Strong organizational and analytical skills and excellent attention to detail are necessary. Proficient in Excel with strong ability to navigate and utilize the software effectively for data manipulation, analysis, and reporting. Ability to communicate effectively both orally and in writing. Superior interpersonal skills. Strong customer service orientation and ability to impart those skills to members of the staff. Ability to be flexible to handle a variety of duties and projects throughout the year. Ability to work effectively with diverse constituencies, including students, parents, faculty, academic deans and administrators. Computer literacy. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu .