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System Administrator Lvl 2 IT Systems Ops & Support
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NineFX, Inc.
Fort Meade, MD (In Person)
Full-Time
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Job Description
Job Requirements Fort Meade, MD Top Secret/SCI Full Scope Polygraph Senior Level Career (10+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description The System Administrator Level 2 provides operations, maintenance, and troubleshooting support for enterprise IT systems across UNIX, Windows, network, storage, and client environments. This role is responsible for daily system operations, Tier 1 and Tier 2 problem resolution, configuration management, performance optimization, and maintaining the reliability of mission critical systems. Responsibilities
- Support implementation, troubleshooting, and maintenance of IT systems across server, network, storage, and endpoint devices
- Provide Tier 1 (Help Desk) and Tier 2 escalation support for problem identification, diagnosis, and resolution
- Manage daily configuration and operation of IT systems and provide assistance to end users
- Perform day to day monitoring, operations, and problem resolution for client/server and networked devices
- Troubleshoot and resolve hardware, dispatch system, and system integrity issues
- Configure and manage UNIX and Windows operating systems, install OS software, and maintain reliable system configurations
- Implement OS and system enhancements to improve performance and reliability
- Optimize system operations and resource utilization and perform capacity planning
- Provide detailed analysis and feedback for escalated issues to management and internal customers
- Participate in troubleshooting activities involving multiple IT components and environments Qualifications
- Top Secret/SCI with Full Scope Polygraph — no exceptions
- 10 years of experience as a System Administrator supporting programs of similar scope and complexity
- Bachelor's degree in a technical discipline
- An additional 5 years of SA experience may be substituted for a degree
- Must have one IAT Level II certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) group id: 91093879 Log in to view the job poster Apply now