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Job Description
Exciting full-time opportunity in Lanham, MD with a pioneering tech company building a global cellular broadband network in space to operate directly with standard, unmodified mobile devices. Using an advanced satellite constellation and cutting-edge technology, revolutionizing global connectivity by making standard mobile devices connect directly to the internet. If you want to be at the center of groundbreaking change and thrive in fast-paced environments, this is the role for you. The main attraction for the role is you are hands-on in bringing connection to everyone. You are also ensuring seamless satellite-to-mobile service worldwide. They are seeking proactive, passionate professionals who want to make a difference in the world. And because the company is small, you have the chance to grow with them. Also, you gain unparalleled learning in a unique industry while enjoying a company that is growing every single day. Required Skills & Experience
Bachelor's degree in Telecommunications, IT, Computer Science, or related field
2-5 years' experience in telecom service assurance, NOC support, or incident management
Strong understanding of incident management, logging, classification, and escalation
Customer-facing communication skills (written and verbal)