Technical Service Engineer

SUMMARY:

Supporting WTC's intelligent Resistance Welding products in the field and office.

RESPONSIBILITIES

Represents WTC as a technical expert in intelligent resistance welding. Provides troubleshooting and technical product/process support to WTC customers. Energetically train customers and internal team members. Writes service reports for customers and generates product improvements. Assists in software validations. Continually improves knowledge and expertise of themselves and team members Must be able to travel both domestically and internationally on short notice. Provides emergency phone support as assigned.

COMPETENCIES/REQUIRED SKILLS

Knowledge of mechanical and electrical problem-solving and analytical techniques. Self-motivated Technical telephone, video conference, and e-mail support experience with customers. Have basic knowledge of the resistance welding process and systems. Experience with resistance welding and setting up a weld system. Have effective written and verbal communication skills. Must be proactive and work well within a team. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Technical training of customers or internal team members Preferred - Robot control and PLC programming and setup of ethernet networking systems. Preferred - Hands on experience with WTC weld controls and products

EDUCATIONAL REQUIREMENTS

Bachelor of Science in any technical field. Bachelor of Science in Welding or Electrical Engineering preferred. Must have at least 1 years' experience. Will consider hands-on experience in lieu of bachelor's degree.

EMPLOYMENT REQUIREMENTS

To be employed by

WTC/UEC/INP

you must have permanent, unrestricted authorization to work in the United States. The Company does not provide employment visa sponsorship or participate in

OPT/STEM OPT

programs. By accepting this offer, you confirm that you are authorized to work in the U.S. without sponsorship now or in the future. This job description is a summary of essential and generally expected tasks and responsibilities. Additional tasks, duties, and responsibilities may be required and the same may change at any time with or without notice.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Application Question(s): Will you now or in the future require sponsorship for employment visa status?

Work Location:

In person