L3 Systems Administrator

A Tier lll Systems Administrator job is currently available at Belcan in Grand Rapids, MI 49512. This is a full-time, direct hire position with full benefits. The individual in this role is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software. They will lead and/or participate in technical research and development to enable continual innovation within the operations environment and ensure all high-level escalation items are completed. Tier 3 resources will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational strategies.

• You must be a US citizen and MUST possess an Active Secret Clearance. You must hold a current CompTIA Security + CE certification or equivalent OR be willing to obtain successfully. You must also be able to pass a drug test.
• There is one first shift and one second shift opportunity available.
• Candidates must be open to working both shifts on occasion to cover shifts if needed.

JOB DUTIES

Subject Matter Expertise in system administration and support for Windows workstations/servers/OS, Linux workstations/servers/OS, Networks and Storage/Backup in classified program areas:

• Active Directory administration
• Group/local policy administration
• System audit finding follow-up/remediation escalations
• Advanced system troubleshooting and issue remediation
• Advanced application troubleshooting and issue remediation
• System patching and execution of compliance related tasks
• Monitor and complete all escalations from L1 and L2 resources
• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities

REQUIRED QUALIFICATIONS

Providing subject matter expertise in system administration and support for Windows workstations/servers/OS, Linux workstations/servers/OS, Networks and Storage/Backup in classified program areas:

• 5-7 years of Active Directory administration
• 5-7 years of Group/local policy administration
• System audit finding follow-up/remediation escalations
• 5-7 years of advanced system troubleshooting and issue remediation
• 5-7 years of advanced application troubleshooting and issue remediation
• SolarWinds Platform
• PowerShell
• Cisco Unified Communications
• Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics
• Excellent communication and leadership skills
• Organizational and time-management skills
• Decision-making skills Degree in Management or training in team leading is a plus
• Hours will be 7am-3pm. Rotating on call schedule for the weekends

COMPENSATION

We provide a competitive pay and benefits package. This position is offering a salary range of $92,500-$115,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.' Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. #cjobs