IT Services Technician

Benefits:

401(k) Dental insurance Health insurance Paid time off Training & development Position Overview Lindsay Windows is seeking a versatile IT Systems Programmer to support and maintain our technology environment, with a primary focus on the Fenevision ERP system. This onsite, hands-on role combines ERP support with broader IT responsibilities, ensuring reliable system performance, supporting end users, and helping improve business operations through technology. Key Responsibilities Assist with ERP enhancements, upgrades, and system improvements Troubleshoot ERP issues and work with users to resolve system-related challenges Collaborate with internal teams to document processes and improve system usage Provide day-to-day IT support for hardware, software, and network-related issues across the organization Maintain desktops, laptops, mobile devices, printers, and related infrastructure Install, configure, and support software in alignment with company security standards Administer Microsoft 365 and other internal systems Assist with cybersecurity efforts, including user account management and access control Support, configure, and maintain the Fenevision ERP system across business functions Help manage data integrity, imports, and basic integrations Train end users and create clear technical documentation Monitor system performance and identify opportunities for improvement across IT systems Contribute to ongoing process improvements and technology optimization initiatives Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) 1-3+ years of experience in IT support, systems administration, or a similar role Experience working with ERP systems (manufacturing environment preferred; Fenevision a plus) Familiarity with SQL, databases, or system integrations is a plus Strong troubleshooting skills across hardware, software, and network environments Ability to communicate technical concepts clearly to non-technical users Self-motivated, organized, and able to manage multiple priorities