Systems Administrator 2

Systems Administrator 2 2.4 2.4 out of 5 stars 2416 Mid America Industrial Dr, Boonville, MO 65233 $35

• $40 an hour
• Contract Eteam Workforce Private Corporation 12 reviews $35
• $40 an hour

•

Contract Job Title:

Systems Administrator 2

Location:

Boonville MO office will be home base, however they will be traveling back and forth between Boonville and West Plains, MO office. (2.5-3 hours travel time one way); Resource will need to travel between offices at least 1x a week ( resource will be reimbursed mileage and travel time as well)

On-Site Full Time Role Daily Schedule:

Monday thru Friday; 1st shift ( depending on travel time ) Position's Contributions to

Work Group:

• Provide shop floor Level 1 LAN and WLAN network support, machine control support and digital display support
• Maintain and administer computer networks and related computing environments
• Perform data backups, Windows patching and disaster recovery operations
• Perform firewall access administration
• Provide server support
• Perform security risk mitigation
• Work closely with Manufacturing and Facilities engineering staff
• Collaborate with team members
• Partnering with Segment CISO on Cybersecurity concerns and vulnerabilities Reason/motivation for request:
• New Headcount Typical Day or Week in the

Role Job Responsibilities:

Technical Support & Troubleshooting Analyze and resolve user incidents and service requests. Install, deploy, maintain, and administer computer networks and related computer environments including application software, desktops, laptops, printers, scanners, and other peripherals. Provide support via phone, chat, or in-person—whatever the situation calls for. Perform system updates, including Microsoft security patches and antivirus definitions. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform data backups and disaster recovery operations. Partner with Segment CISO on Cybersecurity concerns and vulnerabilities. Incident Management & Documentation Track and manage tickets using internal or client ticketing systems. Maintain service level agreements (SLAs) through timely and effective resolution. Create and update knowledge base articles and user documentation. Write clear procedures and instructional materials to support self-service. Collaboration & Communication Coordinate with third-party vendors and service technicians. Meet with users to understand and resolve recurring issues. Communicate technical solutions in a user-friendly manner.

Education & Experience Required:

• 2-4 years' experience required
• Associates and Bachelor's degree preferred but not required. Required Technical Skills (Required)
• 3-5 years of network experience required (demonstrated experience of basic network skills, ping machines, checking network cables).
• Good verbal and written communication skills, problem solving skills, customer service and interpersonal skills are required.
• Candidate must have the ability to work independently and manage their time as well as being a collaborative team member.
• Candidate must display ability to identify, interpret and evaluate system and network requirements.
• Strong ability to troubleshoot and make system changes as needed to resolve issues is a must.
• Basic ability to identify, interpret and evaluate system and network requirements.
• Basic knowledge of computer hardware and software.
• If candidate has network experience, good troubleshooting and interpersonal skills, all other job duties are trainable.
• Soft Skills (Required)
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one's time.

Pay:

$35.00

• $40.

00 per hour

Experience:

Computer networking: 4 years (Required) Incident management: 3 years (Required)

Work Location:

In person