Job Description
Senior Applications Analyst Location:
Charlotte, NC Position Type:
Full Time contract Position Overview We are seeking a highly skilled Senior Applications Support & Infrastructure Engineer to manage, optimize, and troubleshoot our critical enterprise IT application ecosystem. This role sits at the intersection of application development, data engineering, and infrastructure administration, requiring a true end-to-end problem solver. The ideal candidate will have a deep technical background in Python development, Microsoft SQL Server, and Windows Server administration, paired with a master-level ability to diagnose multi-system failures across infrastructure, security, and data layers. If you thrive in complex environments managing distributed applications, secure configurations, and critical data synchronization, this role offers an impactful opportunity to drive operational excellence. Key Responsibilities End-to-End Troubleshooting:
Diagnose and resolve complex, multi-system failures spanning the infrastructure layer (Windows Server), application layer, security layer (certificates, authentication), and data layers (SQL Server/Kafka). System Optimization & Maintenance:
Configure, support, and maintain enterprise web applications, ensuring high availability, security compliance, and optimal performance. Data Integration & Sync Management:
Actively troubleshoot distributed applications, addressing complex integration, messaging, and data synchronization bottlenecks. Security & Compliance Enforcement:
Configure and manage secure environments utilizing TLS/mTLS, certificate lifecycle management, and secure service accounts. Vendor & Stakeholder Collaboration:
Partner directly with third-party technology vendors (e.g., Subnet) to resolve escalated support scenarios, drive root-cause analysis, and implement permanent bug fixes. Testing & Quality Assurance:
Leverage automated testing frameworks and tools (such as qTest) to validate application performance, security integrity, and patch deployments. Required Qualifications Education:
Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent professional experience). Experience:
8+ years of professional experience in IT application support, software development, or data engineering roles. Python Development:
Strong hands-on experience writing, reading, and debugging Python scripts for automation, data processing, or application support. Database Mastery:
Solid experience managing, querying, and troubleshooting Microsoft SQL Server . Infrastructure & Platform:
Proficient in Windows Server administration and web application configuration/support. Security Infrastructure:
Hands-on experience managing TLS / mTLS protocols , certificate installations, and secure service account configurations. Data Messaging:
Practical experience with Kafka configuration and event-stream troubleshooting. Testing Tools:
Familiarity with test management tools like qTest .
