Student Employment - Pirate Techs - Service Desk Technical Support

Student Employment

• Pirate Techs
• Service Desk Technical Support East Carolina University United States, North Carolina, Greenville May 07, 2026 Position Details Position Information Advertising Department

ITCS CLIENT ENGAGEMENT AND SUPPORT

Academic Term/Year

SUMMER 2026

Position Title Student Employment

• Pirate Techs
• Service Desk Technical Support Posting Number 08166 Position Number 08166 Student Job Category Student
• Hourly Job Number of Vacancies 5 Job Description ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email.

The support technicians will assist clients with technology related issues such as: 1. Setting up email on computers and smart phones 2. Connecting devices to Wi-Fi 3. Installing ECU software 4. Troubleshooting computer related issues. They will also assist with checking a client's account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service. Preferred (Majors, Experience, GPA, etc.) Special Instructions to Applicant Please upload your resume online. Additional Instructions to Applicants Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement. Quick Link for Direct Access https://ecu.peopleadmin.com/postings/93635 Open Date 05/07/2026 Close Date 06/21/2026 Open Until Filled No Nondiscrimination Statement East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.