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Network Administrator

Job

Tata Consultancy Services Limited

Gahanna, OH (In Person)

$67,500 Salary, Full-Time

Posted 8 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Job Description Must Have Technical/Functional Skills Knowledge of routing, switching, Wireless LAN, Firewall. Understanding of different types of communication link and coordination with service provider to fix the communication link issue. Roles & Responsibilities
  • Hands-on experience in supporting Network Operations Center
  • Provide 24x7x365 monitoring of the AEP Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets.
  • Coordinates communication and restoration of Telecommunication service through the standard on-call process or through SWAT calls and dispatches resources from all TCOM teams in support of outages.
  • Provides Tier1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution.
  • Provides support for all TCOM teams in reviewing all Changes and submitting associated formal requests with the business units' systems for outages to SCADA connectivity.
  • Provide ServiceNow reporting and Change Control support for all TCOM Field and Construction Teams.
  • Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sites.
  • Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lines.
  • Work as a single point of contact for support and participate in joint resolution for 3rd party AEP Leased dark fiber customers including rural broadband providing trouble support, outage communication/coordination and dispatching for any service issues.
  • Monitor in scope telecom devices and review all TCOM changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other TCOM teams.
  • Troubleshoot and resolve the TCOM network supporting SCADA networks using the approved
NERC-CIP
access protocols to gear at sensitive sites.
  • Service Provider Telecom team onsite will be operating out of AEP NOC Location(s) in Ohio.
  • Troubleshoot issues at
NERC CIP
networked sites using approved
NERC CIP
access protocols.
  • Document and update training material found in Knowledge Base articles in ServiceNow and on the team's web site.
  • Attend Production Review and Change Advisory Board (CAB) meeting (Daily)
  • Support sustainability of security control framework and audit management processes Salary Range $65000 -$70000 years
TCS Employee Benefits Summary:
Discretionary Annual Ince ntive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1 Location Gahanna, OH Job Function
TECHNOLOGY
Role Engineer Job Id 401431 Desired Skills Network-Firewall Salary Range $65,000-$70,000 a year
Desired Candidate Profile Qualifications :
BACHELOR OF COMPUTER SCIENCE
Click here to read Benefits information

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