NPDI Service Engineers

POSITION SUMMARY

The Sales Trainer designs, develops, and delivers scalable learning experiences that build the capability of internal Vertiv sellers, distributors, and partners to confidently position and apply Vertiv solutions. This role supports the Americas Sales Training organization by contributing to end‑to‑end sales and technical curriculum, including the creation, curation, and delivery of multimodal learning assets and role‑based certification paths aligned to broader enablement programs. Responsibilities include instructional design, development of digital learning in Articulate Rise, and facilitation of high‑impact virtual and in‑person instructor‑led training, requiring advanced expertise in modern adult learning and sales enablement practices.

RESPONSIBILITIES

Design, develop, and deliver high‑impact sales training programs across multiple modalities, including instructor‑led and virtual workshops, train‑the‑trainer, self‑paced digital learning, video content, and technical solution lab experiences. Define, manage, and evolve program objectives and competency frameworks for the Americas, with consideration for scalability and alignment to global enablement standards. Partner with subject matter experts across Product, Offering, and Sales to ensure Vertiv solutions are positioned competitively and effectively against market alternatives. Design and implement flexible, scalable training lab environments that support remote, hands‑on learning and real‑world solution application. Standardize learning, coaching, and mentoring plans to support recruiting, onboarding, and time‑to‑productivity for new sales and technical associates. Build strong cross‑functional relationships with Offering and Marketing teams to incorporate early access to beta products, software, and new solution capabilities into enablement programs. Define and apply target learner and seller personas to ensure instruction is relevant, practical, and aligned to role‑based selling motions. Measure and report program effectiveness against defined success metrics, including proficiency, adoption, and business impact.

QUALIFICATIONS

 Bachelor's degree in Electrical Engineering, Computer Engineering, Network Engineering, Instructional Design, or a related technical or enablement discipline; equivalent industry experience may be considered.  Demonstrated expertise in instructional design and adult learning principles, with the ability to translate complex technical concepts into practical, sales‑ready learning experiences.  Experience designing and delivering virtual, hybrid, and instructor‑led training for technical sales, solutions engineering, or partner audiences.  Familiarity with modern sales enablement tools and learning platforms (e.g., LMS/LXP, virtual labs, digital authoring tools such as Articulate Rise).  Instructional design, facilitation, or technical training certifications preferred (e.g., ATD, CPTD, technical vendor certifications), but not required.  Strong collaboration skills with cross‑functional teams including Product, Offering, Marketing, and Sales stakeholders.  Ability to operate in a fast‑changing portfolio environment, incorporating new products, software, and services into enablement programs.

PHYSICAL & ENVIRONMENTAL DEMANDS

Standing and presenting to classrooms up to 8 hours a day Lifting up to 50 pounds

TIME TRAVEL REQUIRED

Up to 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength

OUR BEHAVIORS

Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.