Service Technician

Service Technician 360 Document Solutions - 1.7 Tulsa, OK Job Details Full-time 7 hours ago Benefits Health insurance Qualifications Printer and copier repair Customer communication Maintenance inventory management Microsoft Excel Field service Customer service Mechanical repair Driving IT Customer support Communication skills Entry level Under 1 year Full Job Description We're currently hiring regional service technician positions across the state of Kansas and Missouri. You can apply online. We are hiring in the following markets: Tulsa, OK Arkansas City, OK Coffeyville, KS Dodge City, KS Garden City, KS Hays, KS Kansas City, KS & MO Lawrence, KS Manhattan, KS Parsons, KS Pittsburg, KS Salina, KS Topeka, KS Winfield, KS Copier-Printer Service Technician 360 Document Solutions, is a growing, successful, document technology company seeking a copier & printer service technician to service our products and help maintain our industry leading customer satisfaction reputation. You will be supported with a seasoned management team, industry leading technology and an ongoing training program. We will consider hiring a candidate with no industry experience if they have a good base of mechanical and technical skills. Our full line of office solutions including the following: BW Multi-function units with copy, print, fax and performance scanning options Color Multi-function units with copy, print, fax and performance scanning options Software applications for enhancing ROI on our systems Wide Format Multi-function units for 36 inch wide drawing production Metered Postage machines for small office and large mailrooms Low and high volume folders and inserters Position Description & Responsibilities Complete service and supply calls as dispatched Complete service checklist for 100% customer satisfaction Properly close calls to ensure service histories are accurate Conduct proactive calls of other customers in the area of last call Assist with pre-install setups of new installs Assist with customer installs Manage vehicle parts and toner stocks Qualifications/Experience A job history that demonstrates job stability Experience repairing copier/printer hardware is a plus Experience with integrated printer networking (print/scan) Clean driving record. No more than one ticket on record. Ability to successfully work independently yet follow our system for success IT skills with small to medium customer support experience is a plus Strong customer communication skills Excel spreadsheet skills Compensation Hourly Monthly car allowance Full-time, W2 position BCBS Health plan available