Robotic Service Technician

Who we are Balyo is a global company that produces and installs robotic lift trucks for industrial material handling. Balyo was started in France in 2005 and expanded to North America in 2013 with its US headquarters in Woburn, MA. Our technology is some of the most advanced on the market and our products lead the world in their capabilities. Think high-lift applications to 17m (55') and you will realize that Balyo is at the technology forefront.

Balyo is partnered with two leading manufacturers of forklifts and other material handling devices: Hyster-Yale Group and Linde Material Handling. Balyo outfits these standard products with our advanced technology to automate their functions. We partner with the OEM's and local dealers to deliver service to the users of our technology. Office Culture We are unencumbered by titles and org charts; we will do anything to support each other at the drop of a hat and we are looking for a candidate with that same mindset. The Service Technician is a key member of our small team. Location The position is based in Lititz, Pennsylvania area with some travel expected, mainly in the US (with possible international travel), depending on the location of projects. Forklift Technician/Service Technician In this customer facing role, your main responsibilities will be to ensure after-sales maintenance operations support on our robots installed at customers' sites within the Americas Region. You will provide hands on technical support for Customers, Integrators and OEM partners.

Key duties include:

Troubleshoot and repair robotic lift truck equipment as needed to include, lasers, sensors and communication equipment as needed Document action plans and final resolutions for all support services provided Regular maintenance tasks such as lubrication, cleaning, and replacing worn parts Provide on the job training (OJT) for users and technicians as necessary Perform the robot retrofits and upgrades as necessary Provide support during installation and ramp-up of projects Test new hardware Conducting routine inspections to identify any potential issues or malfunctions. Performing test & quality checks to ensure that equipment and systems are functioning properly Calibrate robotic AGV's to ensure optimal performance Qualifications Minimum 3-5 years experience with electrical forklifts as a technician (required) Certified Forklift Technician (preferred) High school diploma or equivalent, Associates Degree Preferred. Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems Ability to read and understand electrical schematics Good written/verbal communication and customer care skills. Proficient with MS Office Suite (preferred) Valid driver's license Passport (or ability to get one) Ability to safely operate lift trucks. Fluent in English. Spanish & French language skills are a plus. About travels 20% of the time : Mostly Domestic travel possible international travel required Balyo is an equal opportunity employer

Job Type:

Full-time Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Relocation assistance Vision insurance

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Relocation assistance Vision insurance

Work Location:

In person