ERP Systems Specialist

ERP Systems Specialist About the Role A well-established, growing manufacturer is seeking an ERP Systems Specialist with Epicor experience to support day-to-day ERP and end-user needs. This role starts with a mix of ERP/helpdesk support and general IT support, then grows into a more ERP-focused position as you ramp up. This is a great opportunity for someone who enjoys troubleshooting, working directly with users, documenting solutions, and becoming a go-to resource for an ERP environment. What You'll Do Provide Tier II support for end users across ERP and general IT issues (hardware/software/account access) Respond to and resolve helpdesk/ERP tickets; document issues, fixes, and processes Install/configure standard hardware and software Support onboarding/offboarding (account setup, permissions, access) Troubleshoot Epicor issues and support users with dashboards/queries/workflows Assist with testing, upgrades, and small-to-mid IT/ERP projects Create/maintain user-friendly documentation and deliver end-user guidance as needed Coordinate with internal teams and vendors for escalations and enhancements What We're Looking For Required 2+ years of Epicor ERP experience 1-2 years of IT support / helpdesk experience Strong communication skills and a customer-service mindset Working knowledge of Windows and Microsoft 365 Strong attention to detail and ability to troubleshoot methodically Preferred Strong Excel skills Experience with reporting/tech tools such as SQL, Crystal Reports, or C# (nice to have) Apply today for immediate consideration!

INDIT Pay:

$75,000.00

• $95,000.

00 per year

Work Location:

In person ERP Systems Specialist 3.9 3.9 out of 5 stars York, PA 17408 $75,000

• $95,000 a year
• Permanent, Full-time JFC Global 139 reviews $75,000
• $95,000 a year
• Permanent, Full-time ERP Systems Specialist About the Role A well-established, growing manufacturer is seeking an ERP Systems Specialist with Epicor experience to support day-to-day ERP and end-user needs.

This role starts with a mix of ERP/helpdesk support and general IT support, then grows into a more ERP-focused position as you ramp up. This is a great opportunity for someone who enjoys troubleshooting, working directly with users, documenting solutions, and becoming a go-to resource for an ERP environment. What You'll Do Provide Tier II support for end users across ERP and general IT issues (hardware/software/account access) Respond to and resolve helpdesk/ERP tickets; document issues, fixes, and processes Install/configure standard hardware and software Support onboarding/offboarding (account setup, permissions, access) Troubleshoot Epicor issues and support users with dashboards/queries/workflows Assist with testing, upgrades, and small-to-mid IT/ERP projects Create/maintain user-friendly documentation and deliver end-user guidance as needed Coordinate with internal teams and vendors for escalations and enhancements What We're Looking For Required 2+ years of Epicor ERP experience 1-2 years of IT support / helpdesk experience Strong communication skills and a customer-service mindset Working knowledge of Windows and Microsoft 365 Strong attention to detail and ability to troubleshoot methodically Preferred Strong Excel skills Experience with reporting/tech tools such as SQL, Crystal Reports, or C# (nice to have) Apply today for immediate consideration!

INDIT Pay:

$75,000.00

• $95,000.

00 per year

Work Location:

In person