ERP Technical Services / AWS Admin

ERP Technical Services / AWS Admin Acumen Group - 4.5 Signal Hill, CA Job Details Full-time $100,000 - $120,000 a year 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance Employee discount Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Qualifications XML Microsoft SQL Server Windows AWS Analysis skills Database management Bachelor's degree PostgreSQL Computer hardware Server virtualization Linux Windows Server administration Linux administration Full Job Description ACUMEN Group (www.acumengroup.us) is a leading channel and alliance partner for Infor Global Solutions representing their flagship distribution solution: Infor CloudSuite Distribution. Located in Signal Hill, CA - we have been serving the needs of wholesale distributors since 1984. ACUMEN Group is looking to hire a new member of our Engineering/Technical Services team. The main role of this position is to service ACUMEN's clients in areas related to Windows, Linux, and Database Management as well as break-fix support for our clients' ecosystems. Most importantly this role requires a willingness to solve any problem, ask for assistance when needed

Responsibilities:

The following tasks and functions are expected of the Business Consultant.

Client Support Services:

At ACUMEN Group we support customers by assisting with Windows, Linux, and database issues. Handle phone support issues some of which could be after hours. Log issues, converse with the customer in a positive and professional manner, test the issue and necessary resolution Work issues through to closure and respond to all client calls within one day to diagnose or resolve their issue

Cloud Management:

ACUMEN Group is migrating many services to the cloud. While initially there is not a hard requirement for a skill set deep in AWS, We are looking for someone that is willing and able to learn AWS and help to support and advise the team. Help to manage our serverless infrastructure in the AWS cloud Advise programming and implementation teams on best practices related to our AWS cloud. Any Experience/Familiarity in

Following Technologies Beneficial:

Infor SX.enterprise ERP and CloudSuite Distribution

EDI, AS2, XML, CSV

Progress OpenEdge Apache Tomcat Synergetic Data Systems UnForm Document Management PayPal Payflow Pro Payment Gateway V-Technologies Starship Shipstation Analytics Tools Sonicwall firewall Certificates Barracuda Backup ACUMEN Group provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Additional Expectations:

Help to manage ACUMEN's internal network and computing infrastructure which includes VMWare, IBM Hardware including servers and SAN, Sonicwall, and Barracuda backup to name a few. Enter and maintain accurate up-to-date time entry for overall accountability. Ability to be a self-manage and a willingness to make decisions.

Qualifications:

Knowledge of Database management (Progress OpenEdge, PostgreSQL, MSSQL, etc…) Understanding of Linux (CentOS or Redhat) Knowledge of Windows Server and associated services (DNS, DHCP, AD, etc…) Experience with VMWare and virtualization concepts Bachelors Degree or greater Strong Analytical Skills Ability to work well and lead difficult people Willingness to follow written procedures and document new procedures Understanding of hardware including Bare-Metal, Dissimilar Hardware and Physical-to-Virtual migration and image recovery

Job Type:

Full-time Pay:

$100,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Education:

Bachelor's (Required)

Work Location:

Hybrid remote in Signal Hill, CA 90755