To Apply for this Job Click Here Managed Services Engineer
- Fully Remote (EST)
- $110K
- 130K + Bonus An established, privately held IT services firm is looking for a Managed Services Engineer to join a growing team.
This role sits within a co‑delivery managed services model, where engineers act as trusted technical advisors and work closely with client IT teams. This is a strong opportunity for someone who enjoys deep technical ownership, client-facing work, and helping scale a high‑performing managed services practice.
Your background:
Strong hands-on experience in a Managed Services / MSP or enterprise IT environment Deep experience with: Cisco Nexus switching (troubleshooting, firmware upgrades) Palo Alto 3000‑series firewalls Microsoft 365 & Azure, including Azure networking and Microsoft Entra ID Enterprise backup solutions (e.g., Commvault, Beam, or similar) Broad infrastructure experience across: VMware vSphere / ESXi and Hyper‑V Dell and HPE server platforms
SAN / NAS
storage (Compellent, EqualLogic, PowerVault, Isilon, Nexsan) Disaster recovery and data protection tools (Veeam, Datto, Rubrik) Comfortable with Linux administration and scripting (PowerShell, Bash, Python) Familiarity with monitoring tools (syslog, SNMP) Strong, customer‑facing communication skills Open to candidates with ~6+ years of experience Must be located in the Eastern Time Zone (U.S.) The work you'll be doing: Owning technical delivery for managed services customers in a co‑delivery model Acting as a trusted advisor to client IT teams rather than a ticket-only engineer Supporting ~50 active customer environments across industries such as finance, healthcare, education, manufacturing, public sector, and technology
Handling:
Infrastructure troubleshooting and escalations Firewall and network changes Backup, DR, and recovery scenarios Microsoft 365, Azure, and identity-related work Participating in monthly customer meetings, roadmap discussions, and proactive planning Taking full ownership of tickets, projects, and monitoring within assigned accounts Collaborating closely with PMs, schedulers, and fellow engineers to deliver consistently high customer experience In exchange for your hard work you'll receive: Competitive salary Performance-based bonus, paid quarterly Comprehensive health and benefits package Fully remote work environment with Eastern Time hours
T1459061BOS-EAL
_1778768629 To Apply for this Job Click Here
